Claims Representative

15 hours ago


Portland, United States Marsh McLennan Agency Full time

Claims Representative


Reports to: Director of Claims - Operations


Our not-so-secret sauce.


Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as Account Manager on our Employee Benefits team at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).


A day in the life.


As a Claims Representative at MMA, you will provide a high standard of professional conduct in the claims service to our clients. You will work independently in the overall management of the claims process and act with discretion with customers, claimants, insurance carriers and vendors on effective claim resolution.


Our future colleague.


We’d love to meet you if your professional track record includes these skills:

  • 3-5 years of claims service experience (as either a Claims Rep or Personal Lines CSR)
  • Undergraduate degree or combination of industry education and experience
  • Claims Adjustor license
  • Extremely detail oriented
  • High level of initiative and able to work well in a team environment
  • Exceptional communication, organization and time management skills
  • Results driven with a positive, professional attitude and exceptional customer service focus
  • Strong working knowledge of all lines of property & casualty insurance coverages
  • Strong technical capacity with knowledge of Microsoft Office software products
  • High level of initiative and able to work well in a team environment
  • Motivated, goal-oriented, persistent and skilled negotiator
  • Handles stressful situations and deadline pressures well


We know there are excellent candidates who might not check all these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.


Valuable benefits.


We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.


Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities


To learn more about a career at MMA, check us out online: or flip through our recruiting brochure:


Follow us on social media to meet our colleagues and see what makes us tick:


Who you are is who we are.


We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.


Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.



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