Claims Service Representative 2

4 weeks ago


Portland, United States Automobile Club of Southern California Full time
Claims Service Representative 2 - Casualty

Job Locations preferred: Providence, RI | Portland, ME | Greensburg, PA

Anyone from these locations who has Bodily Injury auto claims experience can apply.

The Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department.  This position handles moderate to higher complexity claims.  This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage, property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.

The primary functions include:

  • Investigation, evaluation and negotiation of claims in compliance with established company technical and customer service Best Practices.

  • Employs discretion and independent judgment to ensure compliance with state and federal law, and with established company, technical, and customer service best practices.

  • Under minimal supervision, works within specific limits and authority.

  • Communicate and interact with a variety of individuals and businesses including insureds and claimants, body shops, contractors and vendors.

  • Conduct phone and/or field investigations to determine liability and damages.

  • Explain benefits, coverages, fault and claims process either verbally or in writing in compliance with regulatory and statutory requirements.

Successful candidates have the following qualifications:

  • Bachelor's (4 year) degree or equivalent combination of education and experience.

  • 5 years prior claims experience with personal auto and homeowner’s litigation files preferred.

  • Microsoft Office proficiency.

  • Strong organizational skills.

  • Strong oral and written communication skills.

  • Strong interpersonal skills.

  • Ability to deal with injured parties and attorneys via telephone or in person.

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer



  • Portland, Maine, United States Automobile Club of Southern California Full time

    Job Title: Claims Service Representative 2 - Casualty Claims SpecialistJob Summary:The Automobile Club of Northern New England is seeking a career-minded individual for our Claims Casualty Department. As a Claims Service Representative 2 - Casualty Claims Specialist, you will be responsible for handling moderate to higher complexity claims, providing...


  • Portland, United States Automobile Club Full time

    Claims Service Representative 2 - Casualty The Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department. This position handles moderate to higher complexity claims. This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage, property...


  • Portland, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - CasualtyThe Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department.  This position handles moderate to higher complexity claims.  This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage,...


  • Portland, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - CasualtyJob Locations preferred: Providence, RI | Portland, ME | Greensburg, PAAnyone from these locations who has Bodily Injury auto claims experience can apply.The Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department.  This position handles moderate to higher...


  • Portland, Oregon, United States Automobile Club Full time

    **Job Summary**The Automobile Club of Northern New England is seeking a highly skilled and detail-oriented Claims Service Representative 2 to join our Claims Casualty Department. This role involves handling moderate to higher complexity claims, providing exceptional customer service, and ensuring compliance with regulatory and statutory requirements.**Key...


  • Portland, OR, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - Casualty The Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department. This position handles moderate to higher complexity claims. This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage, property...


  • Portland, ME, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - CasualtyThe Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department. This position handles moderate to higher complexity claims. This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage, property...


  • Portland, OR, United States Automobile Club of Southern California Full time

    Claims Service Representative 2 - Casualty The Automobile Club of Northern New England is seeking career-minded individual for our Claims Casualty Department. This position handles moderate to higher complexity claims. This position also supports the Claims Operation by providing service pursuant to the policy by handling claims of material damage,...

  • Claims Representative

    2 months ago


    Portland, Oregon, United States Marsh Full time

    Claims RepresentativeReports to: Director of Claims - Operations Summary/Objective Claims Representatives provide a high standard of professional conduct in the claims service to customers. They work independently in their overall management of the claims process and act with discretion with customers, claimants, insurance carriers and vendors on effective...


  • Portland, Oregon, United States Sedgwick Claims Management Services Full time

    Position OverviewThe role of a Claims Assessment Specialist involves a thorough evaluation of complex Washington Workers Compensation claims. This position is essential for ensuring that our esteemed clients receive the appropriate benefits they are entitled to.Key ResponsibilitiesConduct comprehensive analyses of claims to determine eligibility and...


  • Portland, Oregon, United States Sedgwick Claims Management Services Full time

    Position Overview:As an Insurance Claims Specialist, you will be responsible for evaluating mid-level General Liability claims on behalf of our esteemed clients. Your role is crucial in determining the benefits owed while ensuring that claims are managed effectively and efficiently.Key Responsibilities:- Analyze and assess General Liability claims to...


  • Portland, United States Automobile Club of Southern California Full time

    Claims Service Representative II - MedpayThis position supports the Auto Claims Operation by providing service pursuant to the policy by handling claims of property and/or liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements. The primary functions include investigation, evaluation...


  • Portland, United States CHUBB Full time

    The ESIS Senior Work Comp Claim Representative, under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. Note: This is a hybrid position requiring 3 days in the Portland office and 2 days working from home. Responsibilities Under limited supervision, receives...


  • Portland, Oregon, United States CHUBB Full time

    Claims Team Member, under the direction of the Claims Team Leader, investigates and settles claims promptly, equitably and within established best practices guidelines. This is a hybrid position requiring 3 days in the office and 2 days working from home.Key Responsibilities:Receives assignments and reviews claim and policy information to provide background...


  • Portland, Oregon, United States Crawford & Company Full time

    Position Summary The role of Content Claims Specialists is a multi-faceted role, which focuses primarily in the following four key areas of edjuster's content claims handling operations:Acting/operating as a third party, intermediary between the Insurance Company's property adjusters, and their policyholders with respect to conducting valuations of...


  • Portland, Oregon, United States Automobile Club Full time

    **Job Summary**The Automobile Club of Northern New England is seeking a skilled Claims Service Representative 2 to join our team. This role involves handling moderate to higher complexity claims, providing exceptional customer service, and ensuring compliance with regulatory and statutory requirements.**Key Responsibilities:**Investigate, evaluate, and...


  • Portland, Oregon, United States Sedgwick Full time

    About the RoleSedgwick is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our service center, you will be responsible for providing exceptional service to callers regarding claims for multiple lines of business.Key ResponsibilitiesClaims Processing: Expedite the claims application process and...


  • Portland, Oregon, United States Della Infotech Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Della Infotech. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and stakeholders.Key ResponsibilitiesHandle incoming calls and emails from clients and healthcare...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Arrow Sanitary Service. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.Key...


  • Portland, Oregon, United States Arrow Sanitary Service Full time

    Position Overview:Arrow Sanitary Service is seeking a dedicated Customer Service Representative to enhance our team. This role is vital in ensuring customer satisfaction and effective communication.Location: Portland, OregonEmployment Type: Full-timeCompensation: Competitive hourly wage with opportunities for regular increases and performance-based...