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Technical Support Specialist

3 months ago

New Brunswick, United States Source One Technical Solutions Full time

Source One is a consulting services company and we’re currently looking for the following individual to work as a consultant with our direct client, global pharmaceutical manufacture in New Brunswick, NJ.


This position is (hybrid, 2-3 days per week onsite) hours are from 8am - 5pm.


Title: Specialist 3 - Technical Support

Location: New Brunswick, NJ

Contract Duration: 12 months, with likely extension

W2 Hourly Rate: $27.00-$29.00


Job Description:

Project & Portfolio Management Contractor:

  • Provide Procurement user support for the PPM Project Portfolio system to be deployed Q4 2024. This will include working with the users to answer their system questions or develop solutions to automate project entry and updates. This role will also provide analytics support to the Corp Tier PPM team and their stakeholders.
  • Execute savings and spend reports for the PPM team
  • Support the execution of Procurements scorecards/dashboards working with the Global Services Data Sciences team
  • Provide system access and communicate and create trainings offered to new users
  • Supporting system and process documentation


Qualifications:

  • Expert proficiency with Excel and analytics/visualization; Experience with Power BI is a plus
  • Strong desire to learn, take initiative, look for better solutions (including through own upskilling), detail oriented, problem solver, works independently, proactive, and experience with very large data sets
  • Undergraduate degree in Business, Supply Chain, or related field desirable
  • Strong communication skills, comfortable training new users and working with teams
  • Comfortable driving data and digital solutions
  • Familiarity with Project Management tools
  • Ability to work independently, handle projects without close supervision