Salesforce Solution Architect
3 weeks ago
Project: IG will meet with NBME during a 2-3 day, on-site advisory workshop to collaboratively define, recommend options, and scope a larger initiative for NBME content management with the end goal of activating an optimized knowledge base to improve customer support team capabilities. Stakeholders from NBME as well as IG’s SMEs in data, AI, Salesforce, and customer support will be actively participating.
After the workshop, IG will produce a report of findings and options for NBME to optimize their customer support team capabilities. Short term recommendations will focus on options that incorporate existing software and technology used by NBME (Salesforce) and long term recommendations may include new software and technology options.
What we're looking for: Salesforce Solution Architect
We are looking for someone who can join our team as a technical Salesforce SME. NBME's current environment is widely unstructured data, we need someone who can work collaboratively to come up with solutions and provide the expertise of what is and what's not possible within Salesforce, how we can house unstructured data in the most optimal way within Salesforce to act on AI features, what data/business requirements are needed to make this happen, AI and chatbot capabilities within Salesforce, etc. We essentially need someone who completely understands Salesforce capabilities within data management and AI.
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Salesforce Solutions Architect
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Salesforce Solutions Architect
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Philadelphia, Pennsylvania, United States Medical Guardian Full timeSalesforce/Business Process ArchitectThe Salesforce/Business Process Architect plays a pivotal role within the IT division, reporting directly to the Director of IT Platforms. This position is integral in driving business process initiatives, with a significant emphasis on Salesforce as the core platform. The ideal candidate will have the opportunity to...
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Salesforce Solutions Architect
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Philadelphia, Pennsylvania, United States Medical Guardian Full timeSalesforce/Business Process ArchitectThe Salesforce/Business Process Architect plays a pivotal role within the IT division, reporting directly to the Director of IT Platforms. This position provides a unique opportunity to significantly influence the achievement of business process goals, emphasizing Salesforce as the core platform. The ideal candidate will...
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Salesforce Solution Architect
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Philadelphia, United States Insight Global Full timeProject: IG will meet with NBME during a 2-3 day, on-site advisory workshop to collaboratively define, recommend options, and scope a larger initiative for NBME content management with the end goal of activating an optimized knowledge base to improve customer support team capabilities. Stakeholders from NBME as well as IG’s SMEs in data, AI, Salesforce,...
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Salesforce Solution Architect
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