Cybersecurity Engagement Delivery Manager

2 months ago

Addison, United States Zyston LLC Full time

Zyston Cybersecurity Engagement Delivery Manager Job Description


Zyston is seeking driven, passionate, and enthusiastic team members to join our team of information security professionals. The Cybersecurity Engagement Delivery Manager will assist in overseeing projects while simultaneously supporting the Security Operations Center, clients, and internal/external stakeholders. The Cybersecurity Engagement Delivery Manager is accountable for translating metrics into meaningful business objectives and assisting the Sr. Cybersecurity Delivery Manager in tracking / driving tasks and deliverables to ensure goals and objectives are met. This is a great opportunity for someone eager to learn and looking to join a fast growing and dynamic company.


Cybersecurity Engagement Delivery Manager Responsibilities:

  • Assist in client-facing engagements
  • Maintain positive relationships with customers
  • Coordinate delivery of services to assigned client accounts
  • Be involved, and at times present, in client meetings covering key metrics, workstream updates, and action items
  • Assist in resolving identified customer needs and pain points
  • Coordinate with customers and Zyston team members to develop project timelines
  • Capture client reporting needs by compiling and interpreting metrics from security tools to present to the client
  • Assist in developing solutions for customers based upon an understanding of Zyston’s team members, capabilities, tool offerings, and service lines
  • Quickly identify and utilize client organization team members, reporting structure, and initiatives to help drive project progress


Cybersecurity Engagement Delivery Manager Requirements:

  • Understanding of how to successfully lead projects that met time and objective goals
  • Customer relations, project management, and quality control skills
  • Foundational knowledge of cybersecurity concepts and tools (SIEM / EDR)
  • Resource planning skills
  • Teamwork abilities
  • Strong attention to detail
  • Proficient with MS Word, Excel, PowerPoint
  • Able to demonstrate integrity, leadership, teamwork, and results
  • Must be able to manage multiple simultaneous tasks
  • A degree in a Business / Cyber Security field or certification in project management is preferred

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