Shop Manager

2 days ago


Joliet, United States Hirschbach Full time

For 80+ years, Hirschbach Motor Lines has built a sterling reputation for delivering time and temperature sensitive freight. Today, the organization generates $1+ billion in revenue and has become the 2nd largest refrigerated carrier in North America, with company headquarters in Dubuque, Iowa. Hirschbach provides a breadth of services to our customers, and has a tenured history paired with a future of growth and opportunity.


In April of 2023 Hirschbach became a Certified Veteran's Business Enterprise (VBE) from the National Veteran-Owned Business Association (NaVOBA) as we are 51% owned, operated, and controlled by one or more U.S. military veterans.

Job Summary

The Shop Manager’s primary function is the safe day-to-day management of the shop. This includes all day-to-day administrative functions including oversight of parts and inventory. This position requires exemplary team and leadership skills to ensure the company culture of safety and service.

Duties & Responsibilities

  • Creates and maintains a safe, yet efficient work environment.
  • Responsible for supervisory functions and personnel management: hiring, training, evaluating, assisting employees with work related issues, employee scheduling, performance coaching and productivity reviews.
  • Coordinates in-service of new trucks and trailers and provide proper reports.
  • Provides daily reports of all out of service equipment to appropriate departments. Communicates daily with management regarding status of out-of-service equipment and operational requirements.
  • Responds to driver issues.
  • Generates maintenance reports and verifies data.
  • Assists vendors with invoices and other issues.
  • Reviews all repair orders.
  • Maintains appropriate parts and tire inventory to ensure efficient, cost effective maintenance and service.
  • Ensures OSHA and environmental compliance.
  • Diagnoses engine management/fuel injection components problems.
  • Performs daily fleet inspections and issues roadworthiness certificates or list the work required before a certificate can be issued.
  • Responsible for floor level operations of the shop.
  • Responsible for equipment inventory at offsite vendor and shop locations.
  • Responsible for functions at the fuel island.
  • Responsible for quality control.
  • Ensures inspection of reseated trucks.
  • Coordinates maintenance activities at Dedicated Accounts that are close by.
  • Meets with staff to ensure consistency with company policy and procedure and other issue resolutions.
  • Perform other duties as assigned.

Job Requirements

  • Bachelor’s degree in related field or equivalent experience required. Equivalent years of experience are defined as one year of professional experience for each year of college requested.
  • Minimum of 4 years of experience in shop or working with trucks required.
  • Valid driver's license is required, Class A CDL is preferred
  • Qualified inspector of Equipment Annual Inspection as defined under FHWA 396.12.
  • Qualified Brake Inspector as defined under FHWA 396.25.
  • Personnel management skills.
  • Displays strong interpersonal skills, and the ability to effectively communicate both written and verbally.
  • Understanding of all maintenance sections of the Federal Motor Carrier Safety Regulations.
  • Displays and demonstrates an "All In to Win" attitude and performance including self motivation and a strong desire to learn within an unpredictable and demanding environment.
  • Ability to process information with high levels of accuracy and energy.
  • Demonstrates a thorough understanding of corporate tire program.
  • Diagnostic computer skills for Freightliner, International, Paccar and Cummins
  • Demonstrates an understanding of Maintenance Management Software
  • Knowledge of P and L preferred

Pay & Benefits

  • Opportunity to earn bonus incentives
  • 120 hours of PTO upon hire
  • Full comprehensive benefit plan, includes medical, dental, vision, company paid disability and life insurance, and more voluntary electives
  • 401(k)



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