Current jobs related to Help Desk Specialist - North Olmsted - Starfish Computer Corporation

  • Help Desk Support Specialist

    1 month ago

    North Olmsted, Ohio, United States Starfish Computer Corporation Full time

    Welcome to Starfish Computer Corporation, where we're dedicated to delivering exceptional IT services to our clients.We're seeking a skilled Help Desk Engineer (Level 1) to join our team, providing direct end-user support for client issues through troubleshooting and knowledge application via helpdesk calls, service board tickets, and email requests.As a...

  • Help Desk Engineer

    1 month ago

    North Olmsted, United States Starfish Computer Corp Full time

    Summary:Starfish Computer Corporation's Help Desk Engineer (Level 1) provides direct end-user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests. The Help Desk Engineer (Level 1), supports end-users with software and hardware issues, and also performs maintenance and upgrades to...

  • Help Desk Engineer

    1 month ago

    North Olmsted, United States Starfish Computer Corporation Full time

    Summary:Starfish Computer Corporation’s Help Desk Engineer (Level 1) provides direct end-user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests. The Help Desk Engineer (Level 1), supports end-users with software and hardware issues, and also performs maintenance and upgrades to...

  • Help Desk Specialist

    1 week ago

    North Chicago, Illinois, United States Global Enterprise Services, LLC Full time

    Job OverviewThe Help Desk Specialist will provide technical support for computer desktop, laptop, and peripheral equipment, including printers, scanners, faxes, keyboards, mouse, HD, CDROM, operating systems, and software application installation and maintenance support.Key Responsibilities: Create and maintain computer tickets for all Help Desk calls using...

  • Help Desk Specialist I

    3 weeks ago

    North Charleston, United States ValidaTek Full time

    Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our...

  • Help Desk

    7 days ago

    North Canton, United States Staffing Solutions Enterprises Full time

    IT Help Desk Length: Up to 8 months long Pay: $18.-$21/hourly Hours: 8am-4pm or 10a-7pm Location: onsite in North Canton, OH Staffing Solutions Enterprises is seeking an IT Help Desk employee for our North Canton Client. In this role, you will have the opportunity to work with a great team and set up laptops or phones. Please see the details and apply if you...

  • Help Desk Specialist Night Shift

    4 weeks ago

    North Sioux City, South Dakota, United States Riverside Technologies, Inc. Full time

    Job Title: IT Help Desk SpecialistWe are seeking a skilled IT Help Desk Specialist to join our team at Riverside Technologies, Inc. This is a full-time position with flexible scheduling, including overnight shifts.Job Summary:The ideal candidate will have experience providing technical assistance and support for computer systems, software, and hardware. They...

  • Help Desk Speclialist III

    2 weeks ago

    North Charleston, United States ValidaTek Full time

    Company Overview At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our success starts and ends with our...

  • Help Desk Field Technician

    2 weeks ago

    North Wales, Pennsylvania, United States Archdiocese of Philadelphia Full time

    Job Title: Help Desk Field TechnicianJoin the Archdiocese of Philadelphia team as a Help Desk Field Technician, responsible for providing technical support and troubleshooting services to ensure the smooth operation of computer systems and equipment.Key Responsibilities:Provide telephone and desk-side support for all computer-related issues. Troubleshoot,...

  • Help Desk Field Technician

    4 weeks ago

    North Wales, Pennsylvania, United States Archdiocese of Philadelphia Full time

    Job Title: Help Desk Field TechnicianJob Summary:The Help Desk Field Technician is responsible for providing technical support and assistance to employees and residents of the Archdiocese of Philadelphia. This role requires excellent communication and problem-solving skills, as well as the ability to work independently and as part of a team.Key...

  • Help Desk Field Technician

    2 days ago

    North Wales, Pennsylvania, United States Archdiocese of Philadelphia Full time

    Job Title: Help Desk Field TechnicianJob SummaryThe Help Desk Field Technician will provide technical support and assistance to the Archdiocese of Philadelphia staff and residents. The ideal candidate will have a strong understanding of computer systems and be able to troubleshoot and resolve technical issues in a timely manner.Key ResponsibilitiesTechnical...

  • Patient Service Specialist

    2 weeks ago

    North Olmsted, United States Cleveland Clinic Full time

    Patient Service Specialist Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the...

  • Patient Service Specialist

    3 weeks ago

    North Olmsted, United States Cleveland Clinic Full time

    Patient Service SpecialistJoin the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the...

  • Help Desk Field Technician

    1 month ago

    North Wales, United States Archdiocese of Philadelphia Full time

    Help Desk Field Technician Purpose of the Job Position The primary purpose of the job position is to plan, develop, test, modify, document and support computer programs; applying your independent judgment and knowledge of programming techniques and computer systems, and as may be directed by the Associate Chief Information Officer. Delegation of Authority As...

  • Front Desk Receptionist

    3 weeks ago

    North Olmsted, United States National Vision Full time

    Company Description America's Best is part of National Vision, one of the largest optical retailers in the United States. The America's Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation - eyewear and eye care - into one excellent experience at a single low price. For more details about...

  • Assistant Service Manager

    2 months ago

    North Olmsted, United States Starfish Computer Corporation Full time

    Assistant Service ManagerAs an Assistant Service Manager, you will play a crucial role in supporting the IT Customer Service Director in overseeing the delivery of IT services to our clients. You will assist in managing day-to-day operations, ensuring high-quality service delivery, and fostering strong client relationships. Your responsibilities will include...

  • Patient Service Representative

    3 days ago

    North Olmsted, Ohio, United States Cleveland Clinic Full time

    Role SummaryAs a Patient Service Specialist at Cleveland Clinic, you will play a vital role in delivering exceptional patient experiences. This position requires a high level of customer service skills, with a focus on providing a comprehensive and proactive experience for patients and visitors.Key ResponsibilitiesInvestigate, triage, and resolve patient...

  • Plant Controls Specialist

    2 days ago

    North Olmsted, Ohio, United States Actalent Full time

    Job SummaryWe are seeking a skilled Plant Controls Specialist to provide plant support for a customer in Solon, OH.Key ResponsibilitiesProvide plant controls supportEnsure network controls are functioning properlyAssist with plant operations and maintenanceCollaborate with cross-functional teams to resolve issuesRequirementsAssociates Degree in Electrical...

  • Customer Service Representative

    3 weeks ago

    North Olmsted, Ohio, United States Orkin Full time

    OverviewWe are seeking a highly skilled Customer Service Specialist to join our team at Orkin, the industry leader in pest management services. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.ResponsibilitiesField incoming...

  • Front Desk Representative

    2 weeks ago

    North Plains, United States Dahl Consulting Full time

    About the RoleWe are seeking a highly skilled and compassionate Audiology Technician & Front Desk professional to join our team at Dahl Consulting. As a key member of our clinic staff, you will play a vital role in delivering exceptional patient care and support to our patients.Key ResponsibilitiesProvide administrative support to our licensed audiologists...

Help Desk Specialist

4 months ago

North Olmsted, United States Starfish Computer Corporation Full time

Summary:

Starfish Computer Corporation’s Help Desk Engineer (Level 1) provides direct end-user support for client issues by troubleshooting and applying knowledge via helpdesk calls, service board tickets and email requests. The Help Desk Engineer, Level 1, supports end-users with software and hardware issues, and also performs maintenance and upgrades to clients’ LAN, WAN, wired and wireless computer networks. Furthermore, the role installs and tests email/user accounts, sets up laptops/desktops and installs/upgrades software.


Job Functions & Responsibilities:


  • Perform network monitoring diagnostics, proactive and preventative maintenance to ensure that network systems are operational and running at peak performance
  • Maintain proper documentation of systems, licensing and applications
  • Record and document work completed and in-progress; assist in updating network documentation to record installations, upgrades, configurations, etc.
  • After hours support rotation
  • Follow standard operating procedures for day-to-day activities


General Requirements & Information:


  • Maintain an up-to-date knowledge of rapidly changing computer network technology
  • Experience troubleshooting software and hardware issues
  • Perform network management activities
  • Support and troubleshoot firewalls
  • Solid hands-on experience in a client environment
  • Ability to write clear and concise documentation of what you did during a repair or implementation
  • Strong oral and written communication skills
  • Organized and can self-manage with minimal oversight
  • Possess the willingness to continually gain knowledge of new technology and use cases
  • Possess knowledge of technical terms in the information technology industry, and be able to communicate professionally, clearly and concisely with a diverse group of people who may not know technical terms
  • Local client site travel is required