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Project Manager

4 months ago

Indianapolis, United States ember gold agency, llc Full time

Company Description

Ember Gold Agency, LLC is a consulting agency that specializes in deep consulting expertise and specialized project teams to solve business challenges. They offer a long-term staffing partnership that includes real-world workforce evaluations, strategic planning, and process partnership. The agency is located in Indianapolis, IN.



Summary

The Project Manager is responsible for managing various functions necessary to successfully execute construction projects according to franchise standards. They are responsible for ensuring a high quality of service in all dealings with clients, stakeholders, subcontractors, fellow employees, and resource providers involved in construction projects. The Project Manager is responsible for delivering a high-quality product on-time, within budget, and with 100% customer satisfaction.

Primary Roles and Responsibilities

1.     Project Initiation and Planning

a.     Travel as necessary to job site.

b.    Perform site and safety evaluation.

c.     Educate clients and stakeholders on the construction process.

d.    Identify and document project scope of work.

e.     Review all estimates to ensure complete scope of work

f.      Generate and maintain a project schedule, and communicate it to all involved parties

g.    Ensure all necessary documentation is signed and job folder is complete.

h.    Ensure necessary permits are obtained.

i.      Buy-out each assigned job by selecting appropriate in-house or subcontracted trade partners to complete approved job scope

j.      Coordinate selection, ordering and delivery of finish materials with client – within approved budget – with proper documentation

k.    Draft scope of work documents detailing pricing and requirements for trade partners for internal tracking.

l.      Set expectations with client, subcontractors, SERVPRO teammates, and all involved stakeholders.




2.     Project Execution

a.     Plan, organize, and manage crews with subcontractors.

b.    Schedule all subcontractors, labor, and material suppliers.

c.     Ensure all work performed complies with the plans, specifications, local codes, and requirements for the scope of work.

d.    Maintain the budget provided by the Estimator on each project – including notifying Operations Manager and Estimator of any budget variations that affect target profit margin

e.     Maintain the highest level of cleanliness, quality control, timeliness and communication on all projects.

f.      Development of Change Order requests, including research of applicable job costs, for Estimator submission and review for items not included in the original construction scope

g.    Perform site meetings with superintendent, subcontractors, tradesman, client, and stakeholders as needed.

h.    Monitor budget as project progresses to ensure benchmark profit margins are being achieved.

i.      Monitor all assigned projects to ensure that all program guidelines, if applicable, are met and followed

j.      Utilize Restoration Manager, Matterport, Dockusketch and other necessary mediums for project documentation.

k.    Compile and resolve punch list items.

l.      Perform final walk-through with customer. Ensure 100% project completion and 100% customer satisfaction.


3.     Communication

a.     Ensure clear two-way communication with all involved stakeholders, clients, teammates, subcontractors and vendors as necessary.

b.    Lead weekly construction meetings to include safety training.

c.     Provide project updates to Field Operations Manager.


4.     Safety and Risk Management

a.     Ensure all employees and subcontractors wear proper PPE on jobsites.

b.    Understand and follow safety and risk management guidelines on the jobsite, in the office, and while traveling.

c.     Comply with safety policies as outlined in the SERVPRO Safety Manual.

d.    Maintain a clean, safe work area.

e.     Report injuries and safety hazards to your supervisor.

f.      Attend safety training and classes as necessary.

g.    Comply with all local and/or state laws and regulations


5.     Additional: Other Duties as Assigned

a.     Attend all required meetings.

b.    Take ownership of roles and responsibilities.

c.     Handle recurring and unique tasks as necessary.


 

Necessary Experience and Skill Set

Excellent customer service skills and communication skills

Excellent computer skills, grammar, and multitasking abilities

Ability to exercise discretion, independent judgment, and manage time wisely

5+ years of project management experience in a construction or maintenance setting

Insurance Industry background

Formal Education/Training

High school diploma/GED

Project Management Professional (PMP) certification preferred

Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving, sitting and airplane travel.  Occasionally climbing ladders. The employee is occasionally exposed to extreme conditions such as heat. Ability to lift up-to 50lbs. 

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, working 7:00 a.m.–5:00 p.m., Monday–Friday, 45-50 hours per week. This position frequently requires long hours and weekend work. Overnight travel is required and to be expected.