Series 7 - Customer Resolutions Specialist
3 weeks ago
Job Title: Customer Service Specialist – Hiring FAST
Location: St. Louis, MO
Pay Rate: $32/HR
Setting: Hybrid Required (100% Onsite training; Remote is NOT an Option)
Duration: 12+ months.
Required Qualifications:
- 2+ years of experience in Customer Service, Financial Services or Contact Center environment.
- Active Series 7 required.
- Brokerage operations experience.
- Customer Service experience.
- Microsoft Products.
Responsibilities:
- Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
- Identify opportunities for process improvement within the customer support functional area.
- Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
- 30 days of onsite training. 5 days on/ 5 days remote after training is complete.
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