Brokerage Operations Customer Service Specialist

2 weeks ago

St Louis, United States Motion Recruitment Partners LLC Full time

Brokerage Operations Customer Service Specialist St. Louis, MO Hybrid Contract $32.31/hr - $36.41/hr Outstanding long-term contract opportunity A well-known Financial Services Company is looking for a Customer Service Specialist in Saint Louis, MO (Hybrid). Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today. Contract Duration: 6 Months Required Skills & Experience Active Series 7 must be active (or within 2-year Window so it may be re-activated quickly). 2+ years of Customer Service, Financial Services, or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education. Desired Skills & Experience Brokerage operations experience. Customer service experience. Microsoft Products. Strong Verbal/Written Communication Skills. What You Will Be Doing Participate in low to moderately complex initiatives and identify opportunity for process improvements within Customer Service. Review and analyze basic or tactical Customer Service assignments or challenges that require research, evaluation, and selection of alternatives, related to low-to-medium risk deliverables. Present recommendations for resolving low to moderately complex situations and exercise some independent judgment while developing understanding of function, policies, procedures, and compliance requirements. Provide information to client personnel in Customer Service. You will receive the following benefits: Medical Insurance - Four medical plans to choose from for you and your family Dental & Orthodontia Benefits Vision Benefits Health Savings Account (HSA) Health and Dependent Care Flexible Spending Accounts Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance Hospital Indemnity Insurance 401(k) including match with pre and post-tax options Paid Sick Time Leave Legal and Identity Protection Plans Pre-tax Commuter Benefit 529 College Saver Plan Motion Recruitment Partners is an Equal Opportunity Employer, including Veterans/Disability/Women. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance. Posted by: Chris Clark Specialization: Customer Support / Call Center / Client

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