Senior Helpdesk Specialist- MO

2 weeks ago

St Louis, United States Chenega Corporation Full time

Senior Helpdesk Specialist- MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-028 Company Job Title: Senior Helpdesk Specialist Clearance: TS/SCI Location: St. Louis, MO FLSA Status: Exempt, Full Time, Regular Summary: Helpdesk Specialist provide superior customer service in support of customer request when contacting the Single-Point-of-Contact IT Service Desk This position is contingent upon contract award and government funding of the program. Duties and Responsibilities: Responsible for providing technical assistance and support related to computer systems, hardware, or software Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution Responds to email or chat messages for customers seeking help Walks customers through problem-solving process Runs diagnostic programs to resolve problems Follows up with customers to ensure issue(s) were resolved Gains feedback from customers about system usage Runs reports to determine malfunctions that continue to occur Creates a ticket in the approved incident management system for all support calls received; or route user support calls to appropriate IT Help Desk Attempt First Call Resolution (FCR) for all requests received Provide first contact account resets, unlocking, troubleshooting, and security issue/error resolution. Ability to support a 24x7x365 operations center, including supporting swing shifts from 6am-2pm, 2pm-10pm, or 10pm-6am and weekend shifts Supervisory Responsibilities: No Other duties as assigned Minimum Qualifications: (To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.) Associates Degree plus eight years of relevant experience Operational experience with ServiceNow Experience in the Intelligence Community Exhibit excellent customer service, organizational and time management skills DoD 8140 (formerly 8570.01-M), IAT Level I: Must have current A+ CE or Security+ CE Certification Knowledge, Skills and Abilities: Must have the ability to demonstrate strong business and organizational skills and have outstanding communication skills, both verbal and written. Must be able to handle confidential information with discretion. Must be detail oriented with the ability to manage multiple tasks. Motivated self-starters. Attention to detail Chenega Corporation and family of companies is an EOE. Equal Opportunity Employer/Veterans/Disabled Native preference under PL 93-638. We participate in the E-Verify Employment Verification Program. Join our Talent Network

  • Intermediate Helpdesk Specialist- MO

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Intermediate Helpdesk Specialist- MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-015 Company Job Title: Intermediate Helpdesk SpecialistClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:Helpdesk Specialist provide superior customer service in support of customer request when...

  • Junior Helpdesk Specialist- MO

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Junior Helpdesk Specialist- MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-011 Company Job Title: Junior Helpdesk SpecialistClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:Helpdesk Specialist provide superior customer service in support of customer request when contacting...

  • Helpdesk Subject Matter Expert- MO

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Helpdesk Subject Matter Expert- MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-012 Company Job Title: Helpdesk Subject Matter ExpertClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:Helpdesk Specialist provide superior customer service in support of customer request when...

  • Senior PKI Administrator

    5 days ago

    St Louis, United States Chenega Corporation Full time

    Senior PKI Administrator - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-016 Company Job Title: Senior PKI Administrator Clearance: TS/SCI Location: St. Louis, MO FLSA Status: Exempt, Full Time, Regular Summary: PKI support provides superior customer service PKI Support in direct support of customer...

  • Senior PKI Administrator

    2 weeks ago

    St Louis, United States Chenega Corporation Full time

    Senior PKI Administrator - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS) C-CARS-24-016 Company Job Title: Senior PKI Administrator Clearance: TS/SCI Location: St. Louis, MO FLSA Status: Exempt, Full Time, Regular Summary: PKI support provides superior customer service PKI Support in direct support of customer...

  • Smart Buildings

    1 week ago

    St. Louis, United States SIEMENS AG Full time

    Electrical Services Specialist- St. Louis, MO - Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and mov Electrical, Specialist, Building, Service, Healthcare, Diversity, Manufacturing, Retail

  • Senior PSOC Administrator

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Senior PSOC Administrator - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-045 Company Job Title: Senior PSOC AdministratorClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:PSOC Administrators provide 24x7x365 monitoring services of the customer IT enabled Mission Services and...

  • Senior PKI Administrator

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Senior PKI Administrator - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-016 Company Job Title: Senior PKI AdministratorClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:PKI support provides superior customer service PKI Support in direct support of customer certificate...

  • Senior Enterprise Watch

    1 month ago

    St. Louis, United States Chenega MIOS SBU Full time

    Senior Enterprise Watch - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-037 Chenega Job Title: Senior Enterprise WatchClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:Enterprise Watch services encompass delivering proactive collection, dissemination, and monitoring of...

  • Senior Workflow Monitor

    4 weeks ago

    St. Louis, United States Chenega MIOS SBU Full time

    Senior Workflow Monitor - MO Saint Louis, MO Join our Talent Network Chenega Agile Real-Time Solutions (CARS)C-CARS-24-046 Company Job Title: Senior Workflow MonitorClearance: TS/SCILocation: St. Louis, MOFLSA Status: Exempt, Full Time, RegularSummary:PSOC Administrators provide 24x7x365 monitoring services of the customer IT enabled Mission Services and...

  • Driver - FT in Senior Living

    5 days ago

    St Louis, United States LCS Senior Living Full time

    When you work at Clarendale Clayton, 7651 Clayton Road, Clayton, MO 63117, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life! Clarendale...

  • Full Time Geriatric Medicine Physician

    4 weeks ago

    St Louis, Missouri, United States JenCare Senior Medical Centers Full time

    For seniors most in need of care, high quality health care is too often beyond reach. JenCare Senior Medical Center a ChenMed Company is a national leader in value-based, primary care that was founded to bring concierge-style medicine ' and better health outcomes ' to the neediest populations. ChenMed is a senior focused primary care organization, in nine...

  • Full Time Geriatric Medicine Physician

    1 month ago

    St. Louis, United States JenCare Senior Medical Centers Full time

    For seniors most in need of care, high quality health care is too often beyond reach. JenCare Senior Medical Center a ChenMed Company is a national leader in value-based, primary care that was founded to bring concierge-style medicine ' and better health outcomes ' to the neediest populations. ChenMed is a senior focused primary care...

  • Dentist Job in St. Louis, MO

    4 weeks ago

    St. Louis, Missouri, United States Blue Jay Dental, LLC Full time

    Dentist Job in St. Louis, Missouri Blue Jay Dental has some excellent associate dentist jobs in Missouri. The following St. Louis, MO, dentist job is available for immediate consideration. The fastest way to be considered for this opportunity is to fill out our dental application to the right, attach your resume and call us today at (phone number...

  • Digital Marketing Manager

    2 days ago

    St. Louis, United States R2 Global Full time

    Digital Marketing Manager - $100,000 St Louis, MOR2 have teamed up with a leading fashion company based in St Louis, MO on the lookout for a strong Digital Marketing Manager to help build their eCommerce presence further.You will be highly skilled with digital marketing technologies such as SEO, PPC, Paid Ads, Social media marketing etc. with strong...

  • Digital Marketing Manager

    2 days ago

    St Louis, United States R2 Global Full time

    Digital Marketing Manager - $100,000 St Louis, MOR2 have teamed up with a leading fashion company based in St Louis, MO on the lookout for a strong Digital Marketing Manager to help build their eCommerce presence further.You will be highly skilled with digital marketing technologies such as SEO, PPC, Paid Ads, Social media marketing etc. with strong...

  • Senior Environmental Specialist

    2 weeks ago

    St Louis, United States CPS Full time

    Senior Environmental Specialist/Environmental Engineer/Process Safety Engineer/PSM Engineer/Chemical Engineer/Mechanical Engineer/Chemicals/PSM/Refining/Chemical Manufacturing/Manufacturing/Engineering/Process Safety Engineer/Petrochemicals/HAZOPs/MOCs/Process Safety/Process Safety Management/Engineer/Title V/Incident Investigations/Air Compliance As a...

  • Specialist, Income Tax

    2 weeks ago

    St. Louis, United States Caleres Full time

    Founded in 1878 in St. Louis, MO, Caleres (formerly known as Brown Shoe Company) is a prominent footwear company that boasts an impressive portfolio. As the parent company of 15 diverse brands such as Famous Footwear, Sam Edelman, Naturalizer, Dr. Sc Specialist, Accounting, Tax, Retail, Healthcare, Footwear

  • Senior Data Analyst

    7 hours ago

    St Louis, United States PRI Global Full time

    Senior Data AnalystOnsite(St Louis, MO)Only Local to St Louis, MO *** Only Local to St Louis MO*** Only Local to St Louis, MOOnly Local to St louis, MO Consultants will be consider Non Locals will not be consider/DisqualifiesFinancial Domain is MandatoryWhat are your top 3 required technical skills? Advanced ExcelPower PlatformsSQLWhat are a couple of...

  • Senior Data Analyst

    2 hours ago

    St. Louis, United States PRI Global Full time

    Senior Data AnalystOnsite(St Louis, MO)Only Local to St Louis, MO *** Only Local to St Louis MO*** Only Local to St Louis, MOOnly Local to St louis, MO Consultants will be consider Non Locals will not be consider/DisqualifiesFinancial Domain is MandatoryWhat are your top 3 required technical skills? Advanced ExcelPower PlatformsSQLWhat are a couple of...