Customer Service Specialist

3 weeks ago


St Louis, United States Humane Society of Missouri Full time

The Humane Society of Missouri is seeking a highly motivated individual with a passion for helping animals. Our Customer Service Specialist interacts with the public both in-person and by phone to conduct animal intake/receiving, processing, and adoption of animals. This role primarily covers the front-desk of the shelter. If you love working with animals and communicating with people, this job could be a great fit for you.

Responsibilities include:

  • Cleaning reception area,
  • Completing and filing paperwork,
  • Operating Adoption Center computer system, and
  • Providing essential care to animals received.

This is a full-time, entry-level position, which will include weekend hours. Starting pay is $16/hour. Qualified candidates must have a high school diploma or equivalent, and at least 3 months of customer service and animal handling experience is preferred.


The Humane Society of Missouri offers competitive wages and excellent benefits:

  • Medical, Dental, and Vision insurance
  • Short-term disability
  • Long-term disability (100% employer paid)
  • Retirement Savings Plan
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Paid time off, including vacation, sick and holiday pay

Employees are eligible for the following discounts after 90 days of employment:

  • 40% off veterinary services
  • 15% off prescription diets
  • $50 off adoptions at HSMO
  • 10% off gift shop


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