Customer Support Assistant

4 weeks ago

St Louis, United States GSG Limited Full time

Are you passionate about helping people solving problems and delivering exceptional service Were looking for a Customer Support Assistant to join our team in St. Louis. Whether youre seeking fulltime or parttime hours this is an exciting opportunity to work in a supportive environment where your contributions really make a difference.

Why Youll Love Working with Us:

  • Flexible Hours: Fulltime and parttime positions available offering you the flexibility to balance work with your other commitments.
  • Training and Development: No experience No problem We provide comprehensive training to ensure you feel confident in your role and set up for success.
  • Team Environment: Join a friendly collaborative team where everyone is encouraged to bring their best ideas to the table.
  • Growth Opportunities: We believe in promoting from withinmany of our customer support assistants have advanced into leadership roles.
  • Competitive Pay: Enjoy a competitive hourly rate with potential for bonuses based on performance.

What Youll Be Doing:

  • Providing exceptional customer service: Respond to customer inquiries via phone email or chat delivering timely and accurate information.
  • Problemsolving: Help customers resolve issues find solutions and ensure their experience is seamless.
  • Documenting customer interactions: Keep detailed records of customer requests and resolutions to ensure accurate followup.
  • Collaborating with the team: Work closely with colleagues to share insights resolve challenges and provide topnotch service across the board.

What Were Looking For:

  • Excellent communication skills: Youre friendly professional and enjoy interacting with people both in writing and over the phone.
  • Problemsolving attitude: You can think on your feet address customer concerns and find solutions in a timely manner.
  • Dependable and positive: You show up with a great attitude are reliable and take pride in helping others.
  • Detailoriented: You pay attention to the little things ensuring customer requests are handled with care and precision.
  • Teamoriented: You enjoy working with others and are always ready to pitch in and support your colleagues.

Additional Information:

  • Location: St. Louis MO
  • Shifts: Fulltime and parttime positions available
  • Training: All necessary training is provided to get you up to speed and set you up for success in your role
  • Experience: Previous customer service experience is a plus but not required as we are happy to train the right candidates

Ready to start your next career chapter with a supportive dynamic team Apply now and join us in providing exceptional customer experiences

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