ITIL Asset Management Lead

3 days ago


East Hartford, United States PRI Technology Full time

We are looking for an ITIL Asset Management Lead for a major firm headquartered in CT. Role is hybrid remote. Must be local to either CT/MA/NJ/NY/DE.

This is a contract to hire role, no third-party resumes please.

MUST HAVE EXPERIENCE IN BOTH SOFTWARE AND HARDWARE ASSET MANAGEMENT


Responsibilities:

  1. Plan, monitor, and record the software license assets for the organization (governance, compliance and accuracy)
  2. Develop and promote an effective software strategy, policy, and best practices within the organization
  3. Work with business stakeholders to manage the accuracy, integrity, and completeness of the IT asset repositories (CMDB or similar)
  4. Perform verification and auditing of the asset management database for efficiency
  5. Make sure the content of the database is accurate
  6. Maintain an accurate inventory of software assets including version control, licensing details and usage statistics
  7. Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
  8. Ensure compliance with all relevant regulations, standards, and policies related to asset management.
  9. Perform research on industry best practice and incorporate it with organizational practices
  10. Perform regular reconciliations between the in-house developed asset management platform (HUB) and enterprise platform (ServiceNow) to align asset data and address discrepancies.
  11. Perform regular reconciliations between the in-house developed Software Request Tool platform (SORETO) and enterprise platform (Tanium) to align software installations and address discrepancies.
  12. Review and update asset deployment procedures to comply with company policies and RTRC requirements.
  13. Regularly audit asset data in both systems to ensure completeness and accuracy.

Qualifications

  1. Strong background in hardware and software asset management (licensing, procurement, IT Operations, etc)
  2. Strong understanding of ITIL principles and best practices.
  3. Experience with ITIL, ITSM or ITAM tools are required
  4. ServiceNow experience a plus
  5. Experience in software such as Microsoft, SharePoint a plus
  6. Ability to analyze data and provide insights
  7. Strong communication and interpersonal skills
  8. Ability to work independently and in a team environment
  9. Attention to detail and accuracy
  10. Bachelor's degree or similar
  11. Project management experience is a plus
  12. Ability to work with large data sets
  13. Proficiency in Excel is a plus



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