ITIL Asset Management Lead

2 weeks ago


East Hartford, United States PRI Technology Full time

We are looking for an ITIL Asset Management Lead for a major firm headquartered in CT. Role is fully remote - but needs to work EST hours. This is a contract to hire role, no third-party resumes please.

RESPONSIBILITIES:

  • Plan, monitor, and record software assets for the organization
  • Develop and promote an effective ITAM strategy, policy and best practices within the organization
  • Work with business stakeholders to manage the accuracy, integrity, and completeness of the IT asset repositories (CMDB or similar)
  • Perform verification and auditing of the asset management database
  • Make sure the content of the database is accurate
  • Maintain an accurate inventory of software assets including version control, licensing details and usage statistics
  • Establish and maintain documentation of procedures, processes, and reports concerning asset and configuration management
  • Ensure compliance with all relevant regulations, standards, and policies related to asset management.
  • Perform research on industry best practice and incorporate it with organizational practices

Qualifications

  • Strong background in software asset management (licensing, procurement, IT Operations, etc.)
  • Strong understanding of ITIL principles and best practices.
  • Any experience with IT monitoring (splunk, Grafana, ELK, logicmonitor, datadog, etc) is a plus, not required.
  • Experience with ITIL, ITSM or ITOM tools and concepts. Certification/training is a plus
  • ServiceNow experience a plus
  • Ability to analyze data and provide insights
  • Strong communication and interpersonal skills
  • Ability to work independently and in a team environment
  • Attention to detail and accuracy
  • Bachelors degree or similar


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