Student Front Desk Assistant I _On-Campus FWS
2 weeks ago
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Front Desk Assistant I _On-Campus FWS
Level of Support
Student Support I
Position Type
On-Campus FWS
Number of Openings
3
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
17.50
Division/School
Elliott School of International Affairs
Department Name
180104 ESIA STUDENT SERVICES
Department Bio
The Elliott School's Undergraduate Advising Office provides advising services to around 2,000 undergraduate students majoring in in International Affairs, Asian Studies, Middle East Studies, and Latin American and Hemispheric Studies.
Position Specific Summary
Essential to the office's effective functioning, Student Front Desk Assistants work to ensure efficiency in front desk procedures. This position will answer phones; greet students, staff, and faculty that approach the front desk; notify advisors when students arrive for meetings; and answer questions from students, staff, faculty, and other parties who contact the advising office. The Student Front Desk Assistant will also maintain record-keeping, electronic filing, data collection, support special projects and events and ensure office sanitation. Candidates for this position should be available for an interview between December 11 - 18, 2024.
Standard Position Description
The student will be the first point of contact for visitors and customer service inquiries to the department. Tasks may include: greeting visitors, responding to in person, phone, email inquiries, provide customer service to other students, faculty, and staff; direct inquiries to the appropriate resources as needed; and assist with other office tasks. Special projects or other duties may be assigned related to specific office needs.
Professional Outcomes
Critical Thinking, Communication, Teamwork, Professionalism, Technology and Data
Required Qualifications
This is an entry level position, little to no experience required, all training will be provided.
Preferred Qualifications
- Effective verbal and written communication skills.
- Sensitivity to confidential information.
- Willingness to learn new software and technology.
- Organized, detail-oriented, and punctual.
- Ability to work both independently and as part of a team.
- Majoring in an Elliott School major.
- Undergraduate Student.
Posting Detail Information
Job Open Date
11/22/2024
Job Close Date
12/09/2024
Campus Location
Foggy Bottom
Work Type Designation
In-Person
Report to Manager Name
Daniela Saez
Hiring Manager Name
Daniela Saez
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Background Check
The student employee will:
Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required.Learn More
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