Student Front Desk Assistant I _On-Campus FWS
5 days ago
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Front Desk Assistant I _On-Campus FWS
Level of Support
Student Support I
Position Type
On-Campus FWS
Number of Openings
1
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
17.75
Division/School
Enrollment & Student Success
Department Name
618002 COLONIAL CENTRAL (STUDENT CENTER)
Department Bio
The Student Services Hub is a fun, friendly, fast-paced environment that provides the opportunity to work with students, staff, faculty, and guests with their financial aid, registration and records, and student account needs. studentserviceshub.gwu.edu
Position Specific Summary
The student employee is the first point of contact for visitors to the Student Services Hub and will perform administrative tasks to support the operation of the center. The student employee will be responsible for checking in customers for Financial Aid, Registrar, and Student Accounts services, guiding students through self-service options related to our partner offices, assembling materials, filing, scanning, and indexing documents, distributing mail, and providing support with other general office tasks as needed.
Our business hours are 9am-5pm Mondays, Tuesdays, Thursdays, and Fridays and 10am-5pm on Wednesdays. Our student workers typically work a maximum of 8 hours per week.
Standard Position Description
The student will be the first point of contact for visitors and customer service inquiries to the department. Tasks may include: greeting visitors, responding to in person, phone, email inquiries, provide customer service to other students, faculty, and staff; direct inquiries to the appropriate resources as needed; and assist with other office tasks. Special projects or other duties may be assigned related to specific office needs.
Professional Outcomes
Critical Thinking, Teamwork, Professionalism
Required Qualifications
This is an entry level position, little to no experience required, all training will be provided.
Preferred Qualifications
- Customer service experience
- Knowledge of the university
- Willingness to learn on the job
- Available and Flexible with Schedule
Posting Detail Information
Job Open Date
12/02/2024
Job Close Date
01/31/2025
Campus Location
Foggy Bottom
Work Type Designation
In-Person
Report to Manager Name
Kelly Moseman
Hiring Manager Name
Kelly Moseman
Special Instructions Summary
Please indicate 2/3 days a week you'd prefer to work.
Additionally, please provide your availability for those days.
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Background Check
The student employee will:
Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required.
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Washington, United States GW Student Employment Center for Career Services Full timePosition DetailsPosition Information Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that...
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Washington, United States GW Student Employment Center for Career Services Full timePosition DetailsPosition Information Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that...
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