Student Front Desk Assistant I _On-Campus FWS
1 week ago
Position Information
Fill out your application carefully and completely, including attaching the correct documents as requested. You will NOT be able to withdraw and reapply if you make a mistake.
Positions may close unexpectedly if they reach a high number of applicants. It is in your best interest to apply promptly to any positions that interest you.
If this position title includes the label On-Campus FWS or Off-Campus FWS, it is for students with a Federal Work Study (FWS) award for the current school year ONLY. Applicants to these positions will be required to verify this by attaching their FWS Program Student Statement as a required document. Do not apply unless you meet this criterion.
Position Title
Student Front Desk Assistant I _On-Campus FWS
Level of Support
Student Support I
Position Type
On-Campus FWS
Number of Openings
2
Work Hours
During Standard Business Hours (M-F 8am-5pm)
Wage Per Hour
17.50
Division/School
Milken Institute School of Public Health
Department Name
872311 ENVIRONMENTAL OCCUPATIONAL HEALTH
Department Bio
Position Specific Summary
The Department of Environmental and Occupational Health (EOH) located on the 4th Floor of the Milken Institute School of Public Health seeks customer-service oriented students to work 10 hours a week as administrative support for our front desk (this role is in-person). The 4th Floor is shared between EOH and the Department of Global Health and students will be responsible for administrative and front-desk tasks between the two departments.
The front desk is the first point of contact for students, faculty, staff and other stakeholders via drop-ins, phone and email. In addition to handling intake, students handle many administrative tasks throughout the office. This is a semester-based position with the opportunity to renew based on the needs of the office and overall performance.
Duties may include:
- Reception and general office support: greeting visitors, responding to in person, phone, email inquiries, manage projects for the department
- Supply replenishment for kitchen and printer areas, making copies, reserving meeting rooms
- Assist with supply orders, reimbursement requests, PCard reconciliation, other routine financial transactions
- Assist with compilation, distribution of department communications
- General event support via set-up, staffing, publicity design, catering orders
- Performs other related duties as assigned
Standard Position Description
The student will be the first point of contact for visitors and customer service inquiries to the department. Tasks may include: greeting visitors, responding to in person, phone, email inquiries, provide customer service to other students, faculty, and staff; direct inquiries to the appropriate resources as needed; and assist with other office tasks. Special projects or other duties may be assigned related to specific office needs.
Professional Outcomes
Critical Thinking, Communication, Teamwork, Leadership
Required Qualifications
This is an entry level position, little to no experience required, all training will be provided.
Preferred Qualifications
- Exceptional organizational and problem-solving skills
- Can-do attitude and dedication to customer service
- Prior work/volunteer experience in an office and/or customer service
Posting Detail Information
Job Open Date
11/18/2024
Job Close Date
01/31/2025
Campus Location
Foggy Bottom
Work Type Designation
In-Person
Report to Manager Name
Georgia Middleditch
Hiring Manager Name
Georgia Middleditch
Special Instructions Summary
EEO Statement
The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.
Background Check
The student employee will:
Have access to process or view financial transactions, student records/grades, employee records, medical records, and/or social security numbers. - Background check required.Learn More
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