Customer Service Specialist

2 weeks ago


Bedford Heights, United States EverStaff Full time
Job Description

We are looking for a Senior-level Customer Service Representative for a client in Bedford Heights

Direct Hire opportunity with room for advancement
Shift: Monday through Friday - First shift 7:30am-4:30pm or 8am-5pm
Pay: $23-$25/hr depending on experience

Responsibilities:
  • Dispatch orders assigned to you within customer
  • Manage daily workload report: inclusive of quote follow-up, completion of work orders and issue resolution.
  • Quoting/change orders to customer.
  • Manage inbound/outbound phones.
  • Work order setup for invoicing.
  • Assist in field service issue resolution.
  • Provide excellent Customer reporting and Customer Communications.
  • Maintain Subcontractor communication and partnership.
  • Respond to customer emails and inquiries within 24 hours of receipt.
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions

Qualifications:
  • 3-5 years of experience in customer service (call center), security, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Qualified candidates, please submit your updated resume for immediate consideration

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)Learn More

  • Bedford Heights, United States EverStaff Full time

    Job DescriptionWe are looking for a Senior-level Customer Service Representative for a client in Bedford Heights!Direct Hire opportunity with room for advancement!Shift: Monday through Friday - First shift 7:30am-4:30pm or 8am-5pmPay: $23-$25/hr depending on experienceResponsibilities:Dispatch orders assigned to you within customerManage daily workload...


  • Bedford, Massachusetts, United States Sullivan Tire & Auto Service Full time

    About the RoleWe are looking for a skilled Vehicle Service Specialist to provide top-notch tire and auto service solutions to our customers. As an essential member of our team, you will work independently to diagnose and repair vehicles using advanced tools and software.


  • New Bedford, Massachusetts, United States Stop and Shop Full time

    About the Role:We are seeking a skilled and dedicated Customer Service Specialist to join our team at Stop & Shop. As a Customer Service Specialist, you will play a vital role in ensuring our customers receive exceptional service and support in our stores.Duties and Responsibilities:Assist customers with their shopping needs and resolve any issues that may...


  • Harker Heights, Texas, United States Petco Full time

    Job Description:We're seeking a highly skilled CUSTOMER SERVICE SPECIALIST to join our team. As a Customer Service Specialist, you'll be responsible for delivering outstanding customer experiences, resolving guest complaints, and promoting sales through effective communication and product knowledge.Main Responsibilities:Respond promptly and professionally to...


  • Arlington Heights, Illinois, United States Floor & Decor Full time

    Job Overview: Customer Service Specialist at Floor & DecorAbout the Job: As a Customer Service Specialist, you'll be responsible for delivering an exceptional customer experience and resolving customer complaints in a professional and courteous manner. Key responsibilities include responding to customer inquiries, resolving issues, and promoting products and...


  • Bedford Heights, Ohio, United States Everstaff Full time

    Job OverviewWe are seeking a Senior-level Customer Service Representative for a client in Bedford Heights.


  • New Bedford, Massachusetts, United States Locke Supply Co Full time

    Are you looking for a challenging and rewarding career in retail? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to join our team at Locke Supply Co as a Customer Service Specialist. This is a unique opportunity to develop your skills in multiple trades, work with a dynamic team, and...


  • Sterling Heights, United States Access Community Services Full time

    Under general supervision, the Intake and Customer Service Specialist assures the accessibility of effective community services that empowers individuals and families to achieve an enhanced quality of life. They interact with customers by addressing Customer Service, Customer Service Specialist, Intake, Specialist, Insurance, Microsoft, Retail


  • Bedford, United States Virginia Linen Service Inc Full time

    Part Time opportunity Looking for a stable company where you can make a difference? Career opportunity with growing, successful regional family owned and professionally managed company, servicing customers since 1934. Local business is looking for an inside Part Time Customer Service Representative. Candidate must be outgoing, dependable and highly motivated...


  • Clifton Heights, Pennsylvania, United States CAPP USA Full time

    Job Title: Customer Service SpecialistWe are seeking a motivated and customer-focused individual to join our sales team as a Customer Service Specialist at CAPP USA. Salary: $45,000 - $55,000 per year based on experience.Job DescriptionCAPP USA is a family-owned business supplying HVAC, electrical, and plumbing parts & equipment. As a Customer Service...


  • Fairview Heights, Illinois, United States Total Wine & More Full time

    We are seeking a skilled Retail Customer Service Specialist to join our team at Total Wine & More. As a specialist, you will be responsible for providing exceptional customer service and ensuring that every customer has a positive shopping experience.Key Responsibilities:Provide customer service by greeting and assisting customersPerform cashier functions...


  • Fairview Heights, Illinois, United States Circle K Full time

    **Job Summary:** We are looking for a Customer Service Specialist to join our team at Circle K. In this role, you will be responsible for delivering exceptional customer experiences and driving sales growth through effective product knowledge and communication skills.**Key Responsibilities:**Deliver outstanding customer service by being responsive,...


  • Airway Heights, Washington, United States Spokane Tribe Casino Full time

    **Job Summary:**We are seeking a skilled Customer Service Specialist to join our team at Spokane Tribe Casino. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.About the Role:Provide outstanding customer service to guests via phone, email,...


  • Fairview Heights, Illinois, United States Hampton Inn Fairview Heights Full time

    About Us:Hampton Inn Fairview Heights is a premier hotel located in the heart of the city. We offer a warm and welcoming atmosphere, comfortable accommodations, and excellent amenities. Our team is dedicated to providing exceptional service and creating memorable experiences for our guests.Job Description:The Customer Service Specialist at Hampton Inn...


  • Bedford, Texas, United States FastMarket Full time

    OverviewFastMarket is a dynamic community hub where customers find more than just snacks and fuel. As part of our team, you'll be the heartbeat of our store, keeping the shelves stocked, the coffee brewing, and our customers happy. We offer a fun and friendly atmosphere, growth opportunities, flexible scheduling, paid time off, and a retirement savings plan....


  • Bedford, Massachusetts, United States TJ Maxx Full time

    **Job Summary:** We're seeking highly motivated and enthusiastic individuals to join our team as **Sales Floor Associates**. In this role, you'll be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.**Salary Range:** $14-$17 per hour based on location and qualifications....


  • Bedford Heights, United States Daltile Full time

    Dal-Tile is seeking an exceptional Customer Service/Warehouse Associate to join our TEAM! The Customer Service/Warehouse Associate will need someone responsible for providing a variety of support such as servicing walk-in customers, completing sales transactions in conjunction with material handling duties such as receiving, loading/unloading material,...


  • Brooklyn Heights, Ohio, United States Hobart Service Full time

    About the Role:As an Electrical and Mechanical Service Specialist, you will work with customers to troubleshoot, diagnose, repair, and maintain commercial food equipment. This role requires a mechanical and electrical aptitude, as well as excellent customer service skills.Responsibilities:• Troubleshoot and repair commercial cooking, food preparation, ware...


  • Colonial Heights, Tennessee, United States Loyalty Automotive Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Liaison Specialist to join our team at Loyalty Automotive.Key Responsibilities:Greet customers entering the service lane, providing exceptional service and setting the stage for a positive experience with our advisors.Offer fast and friendly assistance to our guests,...


  • Colonial Heights, Virginia, United States Burlington Stores Full time

    **Job Summary:**We are seeking a highly motivated and customer-focused Cashier and Customer Service Specialist to join our team at Burlington Stores, Inc. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, processing transactions accurately and efficiently, and working collaboratively with colleagues...