Customer Service Specialist

3 weeks ago


New Bedford, Massachusetts, United States Locke Supply Co Full time

Are you looking for a challenging and rewarding career in retail? Do you have excellent communication skills and a passion for delivering exceptional customer service? If so, we invite you to join our team at Locke Supply Co as a Customer Service Specialist.

This is a unique opportunity to develop your skills in multiple trades, work with a dynamic team, and contribute to the success of our company. The estimated annual salary for this position is $50,000 - $65,000, depending on experience and qualifications.

About the Role:
  • Provide advice and recommendations to customers, deliver products, and maintain a clean and organized retail store
  • Develop hands-on-training and skills in multiple trades
  • Keep track of inventory and assist with shipping and receiving
  • Prepare and oversee jobs for the next day, ensuring equipment and supplies are ready to be loaded into trucks

Our Benefits Package Includes:

  • Health, dental, and vision insurance
  • A 401(k) plan and Employee Stock Ownership Plan (ESOP) for full-time employees
  • Ongoing training and professional development opportunities

What We're Looking For:

  • Excellent customer service skills
  • Basic computer skills
  • Valid driver's license and clean driving record
  • High school diploma or equivalent
  • Willingness to learn and adapt to new situations


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