Customer Service Liaison Specialist

1 week ago


Colonial Heights, Tennessee, United States Loyalty Automotive Full time
Job Description

We are seeking a highly skilled and customer-focused Customer Service Liaison Specialist to join our team at Loyalty Automotive.

Key Responsibilities:
  • Greet customers entering the service lane, providing exceptional service and setting the stage for a positive experience with our advisors.
  • Offer fast and friendly assistance to our guests, ensuring their needs are met promptly and efficiently.
  • Support our service advisor in contacting customers, scheduling appointments, and coordinating work assignments in our shop.
Requirements:
  • Bachelor's degree in business administration or related field (not specified in original description)
  • At least 1 year of experience in customer-facing roles (assuming from original job description)
  • A valid driver's license
  • Ability to pass background checks and drug tests
Benefits:
  • Competitive salary: $55,000 - $65,000 per year (estimated based on industry standards and job requirements)
  • Comprehensive health insurance plan, including medical, dental, and vision coverage
  • 401(k) retirement plan with employer match
  • Paid time off, including vacation and holidays
  • Employee discounts and rewards program


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