Customer Service Specialist

7 days ago


Airway Heights, Washington, United States Spokane Tribe Casino Full time

**Job Summary:**

We are seeking a skilled Customer Service Specialist to join our team at Spokane Tribe Casino. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.

About the Role:

  • Provide outstanding customer service to guests via phone, email, and in-person interactions.
  • Respond to guest inquiries in a timely and professional manner.
  • Analyze guest needs and refer them to other departments as necessary.
  • Escalate complex issues to supervisors when necessary.

Requirements:

  • High school diploma or equivalent required.
  • One year of customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.

Compensation and Benefits:

$45,000 - $60,000 per year, depending on experience. Plus, comprehensive benefits package including health insurance, retirement plan, and paid time off.



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