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Director of Business Development

2 months ago

Norcross, United States Northview Wellness PC Full time

Company Description

Northview Wellness PC in Norcross, GA, is dedicated to guiding individuals on their journey to a sober and fulfilling life. With a focus on compassionate and personalized care for those overcoming substance use disorders, we believe in providing support for a life of dignity and respect, free from addiction.


Summary:

This position is to provide oversight, expertise, and leadership to the Business Development

function for the facility. Oversees daily new client organic, alumni, and Search Engine Optimization

(SEO) admissions. Ensuring an organized admission workflow and maintaining SEO accountability

and production. Works as a key member of the team to process and coordinate each referral

through effective communication, verification of patient insurance information and provision of

excellent customer service.


Essential Job Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.


● Responsible for maintaining census at established budget expectations by providing

oversight to the coordinators and representatives.

● Assist the CEO in keeping referral pipeline at adequate levels to maintain budget census.

● Responsible for SEO production oversight including any necessary communication,

reporting, and review of current and historic performance.

● Oversees flow of all patient referrals by ensuring effective coordination and collaboration

between liaisons, program coordinator and case management with the Admission

Department.

● Ensures pre-admission process is compliant with all regulatory requirements.

● Ensures that direct reports have been received upon hire and continue to receive

throughout employment, information, and support to accomplish departmental objectives

and meet job requirements.

● Work effectively with facility staff to ensure consistent implementation of programs.

● Helps to maintain strong clinical intake programs. Interact with the treatment team to

facilitate prompt and effective services for the client.

● Return answering service calls, send payor emails.

● Complete call tracking report weekly and call audits on a weekly basis.

● Read VOB’s/assign OOP.

● Review and process referrals for eligibility, process collections, payment plans, review

hardship for incoming commercials and maintain collection log.

● Maintain salesforce database-add and update users/contacts.

● Receive and vet lead from marketing.


Minimum Qualifications:

● An Associate degree required. Bachelor’s Degree preferred.

● A minimum of seven years’ experience in the healthcare admissions field.

  • Preferred experience in SUD

● Previous experience in the rehabilitation field was preferred.

● Knowledge of insurance such as managed care and case management functions required.

● Must have their own transportation, with current auto liability and maintain the minimum

auto liability insurance required by the State.

● Must have and maintain a valid driver’s license.

● Satisfactory references from employers and/or professional peers.

● Satisfactory criminal background check.

● Will satisfactory perform other duties as assigned.


Working Conditions:

This role operates in a healthcare setting. Duties and responsibilities require the role to operate in a

clinical setting with potential exposure to infectious diseases.


Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties,

or responsibilities that are required of the employee for this job. Duties, responsibilities, and

activities may change at any time with or without notice.