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Training Coordinator

1 month ago

Fort Wayne, United States PAM Transport Full time

About Us

PAM Transport was founded in Tontitown, Arkansas, in 1980 as a 5 truck operation. In our 40+ years of being in business, we have become an international company with more than 2,200 trucks and 8,000 trailers. Our goal is to provide exceptional service to our customers and we believe that starts with having exceptional employees who are passionate about their work. Our culture is unique in that we offer the growth opportunities of a large company, but we still maintain that “small town feel” and community here at PAM.


About this opportunity

The Training Coordinator position in Ft. Wayne operates with Mentors and Trainees that train at the Terminal Operation in Ft. Wayne, Indiana. This is a two-part job that focuses both on the Mentors themselves, and the Trainees’ success. This position is focused on recruiting, growth, and quality of the Driver Training Program.


Schedule

This position is Monday - Friday 8:00am to 5:00pm.


This is a full time position that offers:

  • Medical/Dental/Vision Insurance
  • 401k Match Program
  • Paid Time Off
  • $50k-$60k pay range based on experience
  • Monday-Friday 8am-5pm with an hour lunch
  • Direct Deposit


How will you contribute to the success of the team?

  • Provide support and handling Driver Trainee and Mentor related issues.
  • Checking in new Trainees to the program after they have completed CDL school.
  • Work with departments such as Operations, Risk, Recruiting, Safety, and HR as a team player.
  • Proactively access training
  • Answer questions related to pay, upgrade requirements, performance, and progression.
  • Analyze Training metrics and perform reviews to hold Mentors accountable on performance.
  • Monitor Trainee progress from pickup to upgrade
  • Communicates with all applicable departments regarding mentor performance and expectations.
  • Ensure online upgrade lessons are assigned and completed


KNOWLEDGE, SKILLS & ABILITIES:

  • Excel, Word, PowerPoint, and Power BI knowledge.
  • Multi-line Phone Systems
  • Data Entry and Customer service skill
  • Detail-oriented.
  • Multi-task and problem solving
  • Ability to Pivot and work with people.
  • Organization and Preparedness
  • Professional Appearance
  • Trucking Knowledge
  • Optimistic and cheerful attitude
  • Familiarity with AS400 is preferred but not required


PAM Transport is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.