Scheduling Coordinator
4 weeks ago
Job Title: Service Scheduler/Customer Service Rep
Location: Plymouth Meeting, PA 19462 (ON SITE)
Job Pay Rate: $22-23/hour on W2
Job Type: Contract role
Shift: Monday - Friday, 8am - 5pm
Job Description:
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Keeps equipment operational by following manufacturer instructions and established procedures. Secures information by completing database backups.
Provides historical reference by utilizing filing and retrieval systems.
This position is for a Commercial HVAC Field Service Coordinator who is able to work independently with minimal supervision.
The ideal candidate can solve problems in dispatching, scheduling, and assigning work assignments to field team for maximum optimization. Work with staff in gathering, verifying, and processing documentation, warranty documentation, and relies on moderate to extensive experience and judgment to plan and accomplish assigned tasks.
Please list any additional Job Specifications
Experience with SAP
Experience with Salesforce or similar CRM
Schedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated
Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements Partner with Service Manager & Service Operations Lead to prepare bi-weekly technician schedule
Proactively distribute work orders for jobs daily
Adhere to scheduling guidelines and work order priority to manage schedule
Assist with the management and recording of non-productive technician time
Will support the accounts receivable team with reconciliation of past due invoices.
Reconciling technician expenses with work orders after project completion
Required Qualifications:
High School diploma or GED
Must have a valid Driver’s License
2+ years customer service experience
1 year of experience scheduling workforce
6+ months experience supporting customers via telephone and email
“Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.”
-
Scheduling Coordinator
4 weeks ago
Plymouth Meeting, United States Russell Tobin Full timeJob Title: Service Scheduler/Customer Service RepLocation: Plymouth Meeting, PA 19462 (ON SITE)Job Pay Rate: $22-23/hour on W2Job Type: Contract roleShift: Monday - Friday, 8am - 5pmJob Description:Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.Organizes workflow and...
-
Field Service Coordinator/Scheduler
4 weeks ago
Plymouth Meeting, United States Russell Tobin Full time $22 - $23Job DescriptionJob DescriptionJob Title: Service Scheduler/Customer Service RepLocation: Service Scheduler (ON SITE)Job Pay Rate: $22-23/hour on W2Job Type: Contract roleShift: Monday - Friday, 8am - 5pm Job Description:Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.Organizes workflow and...
-
Field Service Scheduler
5 days ago
Plymouth Meeting, Pennsylvania, United States Carrier Full timeJob Summary:We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Carrier. As a Service Coordinator, you will play a critical role in ensuring the efficient scheduling and dispatch of our technicians to meet the needs of our customers.Key Responsibilities: Schedule and dispatch technicians to ensure timely completion...
-
Scheduling Coordinator
3 days ago
Plymouth, United States Comfort Keepers - South Shore, Cape & Islands, MA Full timeJob DescriptionJob DescriptionScheduling CoordinatorHome Health AgencyComfort Keepers of the South Shore and Cape Cod is growing! Our locally owned and operated office provides quality, compassionate in-home care services for the South Shore, Cape, and Islands in Massachusetts.Job descriptionThe scheduling coordinator for our home health agency is...
-
Care Coordinator
2 weeks ago
Plymouth Meeting, United States Restore First Health Full timeRestore First Health Restore First Health offers advanced care for chronic wounds in Georgia, New Jersey, Pennsylvania, Kansas, Texas and Florida. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what you love at Restore...
-
Care Coordinator
1 week ago
Plymouth Meeting, United States Restore First Health Full timeRestore First Health Restore First Health offers advanced care for chronic wounds in Georgia, New Jersey, Pennsylvania, Kansas, Texas and Florida. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a difference doing what you love at Restore...
-
Care Coordinator
2 weeks ago
Plymouth Meeting, United States Restore First Health Full time $80,000 - $110,000Job DescriptionJob DescriptionRestore First Health Restore First Health offers advanced care for chronic wounds in Georgia, New Jersey, Pennsylvania, Kansas, Texas and Florida. Every member of our team plays an essential role to ensure we help make our patients better today and healthier tomorrow. Find your next career opportunity and make a...
-
Service Coordinator
1 week ago
Plymouth Meeting, Pennsylvania, United States 22nd Century Technologies, Inc. Full timePosition Overview:As a pivotal member of our operations team, the Service Dispatcher is responsible for ensuring efficient communication and coordination of service requests. This role involves managing appointments and technician schedules to optimize workflow and enhance customer satisfaction.Key Responsibilities:Handle incoming communications, including...
-
Service Operations Coordinator
1 week ago
Plymouth Meeting, Pennsylvania, United States Russell Tobin Full timeJob OverviewPosition Title: Service Operations CoordinatorWork Location: On-SiteCompensation: $22-23/hour on W2Employment Type: Contract PositionWorking Hours: Monday - Friday, 8am - 5pmRole Summary:The Service Operations Coordinator is responsible for managing service requests and scheduling appointments effectively. This role involves handling...
-
Service Coordinator
3 weeks ago
Plymouth Meeting, United States Carrier Global Corporation Full timeSchedule and dispatch technician daily work orders for repairs while ensuring scope of work and time requirements are well communicated. Manage prioritization of repairs while optimizing technician assigned routes to align with job requirements. Part Coordinator, Service Manager, Manufacturing, Retail, Technician, Skills
-
Service Coordination Specialist
2 weeks ago
Plymouth Meeting, Pennsylvania, United States 22nd Century Technologies, Inc. Full timePosition Overview:The role of the Service Dispatcher is crucial in ensuring efficient operations within our organization. This position involves managing communication with clients and coordinating the daily activities of our service technicians.Key Responsibilities:Handle incoming calls and emails, confirming appointments and entering customer information...
-
Service Coordination Specialist
1 week ago
Plymouth Meeting, Pennsylvania, United States 22nd Century Technologies, Inc. Full timePosition Overview:The Service Dispatcher plays a crucial role in ensuring efficient operations within the organization. This position involves managing communication with clients and coordinating the schedules of technicians to optimize service delivery.Key Responsibilities:Handle incoming communications, including phone calls and emails, to schedule and...
-
Service Coordination Specialist
2 weeks ago
Plymouth Meeting, Pennsylvania, United States 22nd Century Technologies, Inc. Full timePosition Overview:The Service Dispatcher plays a crucial role in ensuring the efficient operation of our service department. This position involves managing communication with clients and coordinating technician schedules to meet service demands effectively.Key Responsibilities:Handle incoming communications and manage appointment scheduling, ensuring...
-
Clinical Trials Coordinator
2 weeks ago
Plymouth Meeting, Pennsylvania, United States SQRL Full timePosition OverviewWe are seeking a dedicated Clinical Trials Coordinator to join our team at SQRL. This role offers a competitive salary range of $60,000 - $70,000, commensurate with experience in clinical research coordination.BenefitsComprehensive benefits package including a 401k plan with matching contributionsA collaborative environment that prioritizes...
-
Clinical Trials Coordinator
2 weeks ago
Plymouth Meeting, Pennsylvania, United States SQRL Full timePosition OverviewAs a Clinical Trials Coordinator at SQRL, you will play a vital role in the management and execution of clinical research studies. This position offers a competitive salary range of $60,000 - $70,000, commensurate with your experience in clinical research coordination.Key BenefitsComprehensive benefits package including a 401k plan with...
-
Office Coordinator/Lead Scheduler
1 week ago
Plymouth, United States Closets by Design Minneapolis Full timeJob DescriptionJob DescriptionOffice Coordinator/Lead SchedulerClosets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire a motivated, organized, caring individual who have a passion...
-
Service Coordinator
3 weeks ago
Plymouth Meeting, United States Carrier Full timeCountry: United States of AmericaLocation: CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life...
-
Service Coordinator
1 week ago
Plymouth Meeting, United States Carrier Full timeCountry: United States of AmericaLocation: CAP06: CCS-Plymouth Mtg, PA 4110 Butler Pike, Plymouth Meeting, PA, 19462 USACarrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life...
-
Service Coordination Specialist
7 days ago
Plymouth Meeting, Pennsylvania, United States 22nd Century Technologies, Inc. Full timePosition Overview:The role of the Service Dispatcher is crucial in ensuring efficient operations within the organization. This position involves managing the flow of work orders and maintaining effective communication with technicians and customers.Key Responsibilities:Handle incoming communications and manage appointment scheduling while accurately entering...
-
Clinical Research Coordinator
23 hours ago
Plymouth Meeting, Pennsylvania, United States SQRL Full timeOpportunity to join a growing Clinical Research Site NetworkAbout SQRLSQRL is a leading Clinical Research Site Network with a strong presence in the industry. Our team is dedicated to delivering high-quality clinical trials and providing exceptional patient care.Job SummaryWe are seeking a highly skilled Clinical Research Coordinator to join our team. The...