Loan Servicing Analyst

3 months ago

Hanover, United States Randstad Sourceright Full time

**Contract position**


About Operations

Operations is an exciting and fast moving function. More than 10,000 employees work in Operations, across 17 countries and 30 cities, supporting millions of financial transactions, worth billions of pounds. We ensure that trades get to the right client and to the right account, at the right time, and cover the full spectrum of financial products, from bonds and equities to swaps and options. The environment we operate within is continually changing and Operations plays a key role in driving market initiatives and regulatory changes. By ensuring we are ahead of competitors on these initiatives, Operations can help drive down costs and increase revenue.


Overall purpose of role

  • The position has the responsibility for a number of different functions within the US Loans group, including, but not limited to the following:
  • Managing a portfolio of syndicated lending transactions and performing all the servicing activities required.
  • Creating MIS and reconcilements reports, attesting to account balances.
  • Reviewing Credit Agreements, Credit Sanctions, and other client documents as required



Key Accountabilities

  • Individuals at this level are expected to work independently but refer more complex situations to team leads/subject matter expert.
  • Knowledge of products currently handled by Wholesale Lending Operations, including syndicated lending, securitizations, letter of credits, municipal financing.
  • Timely execution of requests from clients with respect to terms of agreed facilities, including draw downs, repayments, rollovers, wire transfers, treasury fundings, deposits, and investigations.
  • Ensure that fees, interest, and principal amortization are billed and collected and forwarded to participants/syndicate members as appropriate and may consist of calculating and tracking complex accruals and rate levels.
  • Daily review and action of control and exception reports. Ensure breaks are researched and resolved per agreed department standards. For unresolved items, provide detailed commentary and explanations for discrepancies including estimated time frames for resolution.
  • Communicate with stakeholders inside and outside of the Loans group to resolve “Breaks” and discrepancies highlighted in various reports published daily/weekly/Etc
  • Provide cross training to colleagues on function and systems.
  • Participate in system testing which may fall outside of business hours.
  • Verifier roles will be required to review and approve work of admins.
  • Agency roles will require strong client servicing skills and ability to communicate effectively with CFOs, treasury managers, controllers, etc.
  • Recon and MIS Roles will require above average MS Excel skills, and basic understanding of Accounting.
  • Back up co-workers and assist with adhoc projects and assignments.
  • Primary systems: ACBS, MOC, IHS Markit Applications – Notice Manager, MLR, ClearPar, Pega Applications – Jetbridge/QMS, GBS.


Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards.


Essential Skills/Basic Qualifications:

  • Bachelors Degree
  • 1+ year experience in banking or financial services firm


Desirable skills/Preferred Qualifications:

  • Knowledge and experience working on a syndicated loan operations team
  • Working knowledge of lending systems (ACBS, ClearPar, IHS Markit Applications, Loan IQ, payments systems)
  • Strong Microsoft Office suite and software, in particular MS Excel

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