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WMS Support Specialist

3 months ago

Indianapolis, United States OSTechnical Full time

WMS Support Specialist

The WMS Specialist will be responsible for the successful implementation coordination, customization, and ongoing support of our Warehouse Management System B2C for our clients. This role requires a blend of technical expertise, project management skills, and excellent customer service to ensure client satisfaction and system optimization.


Key Responsibilities:

Implementation coordination

Customization & Configuration

Support & Maintenance

Client Relationship Management


Qualifications:

  • Bachelor s degree in Computer Science, Information Systems, Supply Chain Management, or related field.
  • Proven experience in B2C WMS implementation environment, configuration, and support.
  • Strong technical proficiency in WMS software
  • Project management skills, with the ability to manage multiple implementations simultaneously and deliver projects on time and within budget.
  • Excellent communication skills, with the ability to effectively convey technical concepts to non-technical stakeholders and build rapport with clients.
  • Problem-solving mindset, with a proactive approach to identifying issues, analyzing root causes, and implementing solutions.
  • Strong attention to detail and commitment to delivering high-quality results.