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Client Service Representative-

2 months ago


Allen County, United States Allen Family Vet Full time

Allen Family Vet
We are an AAHA-accredited veterinary practice located in Allen, Texas. At Allen Family Vet, we prioritize the use of cutting-edge veterinary technology to ensure the best care for pets.

Our services include Dental Radiography, Extractions & Oral Surgery, and Acupuncture. Our team is not just comprised of veterinarians, vet nurses, and receptionists — we are looking for individuals who embody qualities of heroes, hand-holders, and compassionate professionals.


Operating Hours
Monday-Friday 7:30 am-5:30 pm, Saturday 8:00 am-12:00 pm


Pay
$15-17/hr


Client Service Representative Position

  • Provide exceptional client experiences
  • Manage practice reception and administrative tasks
  • Demonstrate skills in client communication, organization, and problem-solving

Client Service Representative Competencies

  • Patience & Compassion
  • Collaboration & Teamwork
  • Effective Communication
  • Active Listening
  • Strong Organizational Skills
  • Client Satisfaction Focus

Responsibilities

  • Lead practice opening and closing procedures
  • Maintain cleanliness of public areas
  • Process payments and schedule appointments
  • Update client/patient files and prepare client correspondence
  • Welcome clients and patients with a warm demeanor
  • Address client concerns and handle emergency situations

Requirements

  • Full time availability with weekend shifts
  • High school diploma or equivalent
  • Previous veterinary experience preferred
  • Knowledge of OSHA safety techniques
  • Client satisfaction references preferred

Benefits Offered

  • Paid time off
  • Health, dental, and vision insurance
  • Retirement benefits
  • Bonus incentive
  • Flexible work schedules
  • Career and professional development opportunities
  • Employee Assistance Program
  • Employee Referral Program
  • Scrub allowance