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Client Service Representative-
2 months ago
Allen Family Vet
We are an AAHA-accredited veterinary practice located in Allen, Texas. At Allen Family Vet, we prioritize the use of cutting-edge veterinary technology to ensure the best care for pets.
Our services include Dental Radiography, Extractions & Oral Surgery, and Acupuncture. Our team is not just comprised of veterinarians, vet nurses, and receptionists — we are looking for individuals who embody qualities of heroes, hand-holders, and compassionate professionals.
Operating Hours
Monday-Friday 7:30 am-5:30 pm, Saturday 8:00 am-12:00 pm
Pay
$15-17/hr
Client Service Representative Position
- Provide exceptional client experiences
- Manage practice reception and administrative tasks
- Demonstrate skills in client communication, organization, and problem-solving
Client Service Representative Competencies
- Patience & Compassion
- Collaboration & Teamwork
- Effective Communication
- Active Listening
- Strong Organizational Skills
- Client Satisfaction Focus
Responsibilities
- Lead practice opening and closing procedures
- Maintain cleanliness of public areas
- Process payments and schedule appointments
- Update client/patient files and prepare client correspondence
- Welcome clients and patients with a warm demeanor
- Address client concerns and handle emergency situations
Requirements
- Full time availability with weekend shifts
- High school diploma or equivalent
- Previous veterinary experience preferred
- Knowledge of OSHA safety techniques
- Client satisfaction references preferred
Benefits Offered
- Paid time off
- Health, dental, and vision insurance
- Retirement benefits
- Bonus incentive
- Flexible work schedules
- Career and professional development opportunities
- Employee Assistance Program
- Employee Referral Program
- Scrub allowance