Customer Service Representative
1 week ago
**Job Summary**
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Financial Staffing Resources, Ltd. as a CSR/Teller. As a key member of our banking team, you will be responsible for providing exceptional customer service and handling a variety of transactions.
Key Responsibilities:
- Customer Service: Greet and address customers by name, attentively listening to their requests and concerns, and providing timely assistance in line with bank procedures.
- Transaction Processing: Process deposits, withdrawals, and payments accurately and efficiently, ensuring all transactions are correctly entered into the system.
- Cash Handling: Handle checks, cash, and negotiable instruments, verifying amounts and endorsements to maintain accuracy.
- Product Promotion: Promote and explain bank services such as loans, insurance, IRAs, CDs, and more, helping customers find the right financial solutions.
- Cash Management: Balance your cash drawer at the end of each shift, report discrepancies, and maintain a secure cash supply within prescribed limits.
- Additional Tasks: Assist with additional tasks like night deposits, mail banking, loan payments, and cash handling.
Qualifications:
- Education: High School Diploma or Equivalent
- Experience: Teller or cash handling/balancing experience
- Credit History: Good personal credit history required and will be verified
Benefits:
- Medical Coverage
- Dental Coverage
- Prescription Drug Co-Pay
- Health Care Reimbursement
- Dependent Care Reimbursement
- Basic Life Insurance
- AD&D
- Long-term Disability
- Short-term Disability
- Paid Sick Leave
- ESOP with 401k Provisions
- Vacation and personal days
- National Holidays
- Tuition Reimbursement
- Professional Development (Banking Schools, Marketing Schools, Seminars, Etc.)
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