Customer Service Representative

2 weeks ago

Cambridge, United States Karen Davis - State Farm Agent Full time
At our agency, we strive to create a work environment that fosters growth, collaboration, and innovation. We believe that a great workplace is built on a strong sense of camaraderie, where everyone's voice is heard and valued. We encourage our employees to bring their unique perspectives and ideas to the table, as we believe diversity drives creativity and success.

Our agency also values work-life balance, understanding the importance of personal well-being and fulfillment outside of work. We offer flexible schedules and remote work options to ensure our employees can achieve a healthy equilibrium between their professional and personal lives.

Moreover, we are committed to investing in our employees' professional development. We provide opportunities for continuous learning, training programs, and mentorship to help our team members enhance their skills and advance in their careers.

We take pride in our agency's inclusive and supportive culture, where collaboration and teamwork are highly encouraged. We believe in celebrating successes together and fostering a positive and motivating work environment.

Join our agency, and you'll become part of a team that is passionate about what they do, dedicated to delivering exceptional results, and committed to creating a workplace that enables everyone to thrive.
 
Responsibilities: 
 
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
 
  • Simple IRA
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Flexible hours
  • Growth potential/Opportunity for advancement within my agency
  • Licensing paid by agent
Requirements:
 
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment

 
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
 
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

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