Customer Service Representative

4 weeks ago


Cambridge, United States Apogee Virtual Solutions Full time

Apogee Virtual Solutions is a new company hiring talented and dedicated customer service representatives to work remotely in Louisiana. To qualify for this position, you MUST live in Louisiana full-time.Pay for this position is $10/hr.Part-time and Full-time available As a customer service representative, you will do the following daily:Responsibilities - Provide exceptional customer service by addressing inquiries and resolving issues promptly. - Utilize strong communication skills to interact with customers via phone and email. - Perform data entry accurately and efficiently to update customer information. - Demonstrate phone etiquette while handling inbound and outbound calls. - Utilize analysis skills to identify customer needs and recommend appropriate solutions. - Upsell products or services to maximize sales opportunities and enhance customer experience.Qualifications - Proficient in English with excellent communication skills - Strong data entry abilities and attention to detail - Prior experience in customer service and phone etiquette - Skilled in outbound calling and analyzing customer needs
recblid 3u0xi0sc2442lnh3emrj4c6hwldlul



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