Customer Service Representative

3 days ago


Cambridge, Massachusetts, United States AlienVault Full time

Company Overview: As a Customer Service Representative, you will be at the center of it all. Every day, you'll create meaningful connections with every customer, using your personalized sales expertise to meet their needs.

Salary: Our average starting earnings per week begin at $517. You can earn between $18.21 - $20.37 + $13,700+ in commissions if all sales goals are met, with uncapped commission opportunities that can reach up to $62,460 per year.

Job Description: In this role, you'll use a consultative sales approach guiding customers through their options, shining your drive and passion for helping people. You'll work on the sales floor, participate in events, fill online orders, and make outbound calls to existing and potential customers.

Required Skills and Qualifications: Prior retail or customer-facing sales experience is a plus, but no sales experience? We'll provide you with the tools, training, and coaching needed to help you meet and exceed your goals.

Benefits: As a part of our team, you'll enjoy amazing perks and benefits, including medical/dental/vision coverage, 401(k) plan, tuition reimbursement program, paid time off and holidays, sick leave, paid parental leave, adoption reimbursement, disability benefits, life and accidental death insurance, and employee assistance programs.

Others: We're committed to providing equal employment opportunity to all persons, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.



  • Cambridge, Massachusetts, United States LGC Group Full time

    Job Title: Customer Service RepresentativeAbout the Role:LGC Standards, a division of LGC Group, is seeking a motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any...


  • Cambridge, Massachusetts, United States LGC Group Full time

    About the RoleWe are seeking a highly skilled and professional Customer Service Representative to join our team at LGC Group. As a key member of our customer-facing department, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met and exceeded.


  • Cambridge, Massachusetts, United States Peak Support LLC Full time

    At Peak Support LLC, we are seeking a talented Customer Service Representative to join our team in the Philippines. The ideal candidate will possess excellent communication skills and be able to provide top-notch customer support over various platforms.The estimated annual salary for this role is around $18,000-$22,000 USD, depending on experience and...


  • Cambridge, Massachusetts, United States Panera Bread Full time

    Join Our Team: Customer Service Representative at Panera BreadWe are seeking a friendly and approachable customer service representative to join our team at Panera Bread in Cambridge, MA. In this role, you will be responsible for ensuring that every customer has a positive experience with our brand.About the Role:This is an excellent opportunity for...


  • Cambridge, Massachusetts, United States Showcase Cinemas - Chestnut Hill Full time

    About UsShowcase Cinemas - Chestnut Hill is committed to delivering exceptional customer experiences in a fun and dynamic environment.Estimated Salary: $15.00 - $20.00 per hourJob Description:We are seeking a Customer Service Representative to join our team! As a Bar Service Attendant, you will be responsible for providing top-notch service to our customers...


  • Cambridge, Massachusetts, United States Walgreens Full time

    OverviewAs a Customer Service Associate at Walgreens, you will be part of a dynamic team that prioritizes delivering an exceptional customer experience.Estimated Salary$40,000 - $60,000 per yearJob ResponsibilitiesModel and deliver a distinctive and delightful customer experienceRegister sales on assigned cash register, providing customers with courteous,...


  • Cambridge, Massachusetts, United States AT&T Full time

    Unlock Your Earning Potential in a Fast-Paced Retail EnvironmentAt AT&T, we're looking for motivated individuals to join our sales team as Customer Experience Representatives. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and driving sales growth.Compensation and Benefits:We offer an estimated...


  • Cambridge, Massachusetts, United States Staples Full time

    As a Retail Sales Solutions Associate at Staples, you will deliver exceptional customer service and build loyalty by understanding customer needs and presenting solutions across a wide range of products. This role is an excellent opportunity to work in a fast-paced retail environment where you will be responsible for creating a positive shopping experience...


  • Cambridge, Massachusetts, United States Davidson Hospitality Group Full time

    Are you looking for a career in hospitality where you can make a real difference in people's lives? Do you have excellent communication and interpersonal skills, and a passion for delivering exceptional customer experiences?As a Front Desk Agent at Davidson Hospitality Group, you will be responsible for providing top-notch customer service to our guests,...


  • Cambridge, Massachusetts, United States Harvard University Full time

    Harvard Federal Credit Union is a leading credit union in the country, known for its fast growth and industry leadership.About UsWe are a not-for-profit cooperative that prioritizes our members' best interests. Our mission is to provide exceptional support to our community.Job SummaryWe are seeking a highly skilled Support Agent to join our team. As a key...


  • Cambridge, Massachusetts, United States Eurest Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Barista to join our team at Eurest in Cambridge, MA. As a part-time representative, you will be responsible for providing exceptional customer service, preparing and serving high-quality coffee and food products, and maintaining a clean and welcoming environment.


  • Cambridge, Massachusetts, United States AlienVault Full time

    Benefits and Compensation: Our Customer Success Representative earns an estimated $28,841 per year, with the potential to earn up to $62,460 per year in commissions. In addition to a competitive salary, we offer medical, dental, and vision coverage, 401(k) plan, tuition reimbursement program, paid time off, and holidays.


  • Cambridge, Massachusetts, United States Tasty Burger Full time

    Company OverviewTasty Burger is a fast-paced, dynamic organization that prides itself on providing exceptional customer experiences. Our goal is to consistently deliver high-quality food and beverages in a clean and welcoming environment.


  • Cambridge, Massachusetts, United States Cultural Care Au Pair Full time

    Job Overview:Cultural Care Au Pair is a leading provider of au pair programs, connecting international visitors with American host families. As a Customer Support Representative, you will play a vital role in ensuring the success of our program by providing exceptional support to our customers.About the Role:This is an exciting opportunity to join a dynamic...


  • Cambridge, Massachusetts, United States First Citizens Bank Full time

    OverviewFirst Citizens Bank is committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a vital role in meeting this goal.Located at our Cambridge branch, you will work closely with customers to understand their banking needs and preferences. This will involve engaging them in conversation to gather...


  • Cambridge, Massachusetts, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Bilingual Customer Service Specialist. This role involves working closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Job SummaryThe successful...


  • Cambridge, Massachusetts, United States Peak Support LLC Full time

    Job OverviewIn a fast-paced customer service environment, you will be responsible for delivering exceptional support to clients. Your strong communication and problem-solving skills will enable you to effectively resolve issues and ensure customer satisfaction.About UsWe are Peak Support LLC, a dynamic company that values integrity, respect, excellence,...


  • Cambridge, Massachusetts, United States LGC Ltd Full time

    About the RoleWe are seeking a highly motivated Customer Service Associate to join our team at LGC Ltd. This is an exciting opportunity for someone to work in a dynamic environment, providing excellent customer service and support.Key ResponsibilitiesEnter sales orders into QuickBooks via email and phone.Back-up person for customer relations phone and...


  • Cambridge, Massachusetts, United States MIT Federal Credit Union Full time

    Job SummaryThe Member Service Representative role at MIT Federal Credit Union is a dynamic position that requires strong communication and problem-solving skills. As a first point of contact for members, you will be responsible for providing exceptional service and addressing financial needs and challenges via various channels. This role involves utilizing...


  • Cambridge, Massachusetts, United States Sherwin-Williams Full time

    Company OverviewSherwin-Williams is a leading paint and coating company dedicated to helping our customers and their families live healthier, save smarter and feel better. We strive to create a work environment where everyone can grow, innovate, and thrive.