Customer Service Representative
1 day ago
R10054130 Customer Service Representative (Open)
Location:
Cambridge, MD (Calgaz) - Industrial spec gas
How will you CONTRIBUTE and GROW?
Position Title: Customer Service Representative
How will you CONTRIBUTE and GROW?
The Customer Service Representative will provide product knowledge and account support to customers, internal and external, in a courteous and proactive manner.
In particular, you will:
- Read and understand procedures and instructions on customer service processes.
- Answer calls promptly and courteously.
- Respond to customer inquiries in a timely and professional manner.
- Enter customer orders into the current order management system (SAP) on a daily basis.
- Knowledge of products and technical information.
- Knowledge of alternate products based on cost, availability, and customer requirements.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Manage assigned distributor accounts.
- Monitor scheduled ship dates to ensure timely delivery to customers.
- Follow all safety protocols.
- Run ZOTCM report daily.
- Knowledge of google docs, sheets, and google meet.
- Good understanding of SAP.
- Must be able to multitask efficiently.
- Excellent communication skills.
- Must be able to pay close attention to details.
Are you a MATCH?
- High School Diploma or equivalent required
- Must have at least 2 years experience in internal and/or external customer service or Customer related administration.
- Strong attention to detail.
- Proficiency in using personal computer, data entry terminal and other common office equipment and software.
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products.
Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally.
Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment.
Your differences enhance our performance
At Airgas, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability
Are you a MATCH?
High School Diploma or equivalent required
- Must have at least 2 years experience in internal and/or external customer service or Customer related administration.
- Strong attention to detail.
- Proficiency in using personal computer, data entry terminal and other common office equipment and software.
- SAP experience preferred but not required
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children, including 14 weeks of paid child birth benefit for birth mothers on leave, as well as paid parental leave benefits for other associates.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.
Your differences enhance our performance
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Equal Employment Opportunity Information
We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas, an Air Liquide Company invites any applicant and/or employee to review the Company's written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.
Airgas, an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
California Privacy Notice
-
Customer service representative
2 weeks ago
Cambridge, United States Employ & Careers Full timeAs a Customer Service Representative at Employ and Careers LLC, you will have the opportunity to make a difference in the lives of our clients by providing top-notch customer service. This part-time position offers a competitive salary range of $20,000 to $35,000 per year.**Job Overview:**As a Customer Service Representative, you will be the first point of...
-
Customer Service Representative
4 weeks ago
Cambridge, United States Apogee Virtual Solutions Full timeApogee Virtual Solutions is a new company hiring talented and dedicated customer service representatives to work remotely in Louisiana. To qualify for this position, you MUST live in Louisiana full-time.Pay for this position is $10/hr.Part-time and Full-time available As a customer service representative, you will do the following daily:Responsibilities -...
-
Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeCustomer Service RepresentativeAt Sherwin-Williams, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will work closely with wholesale and retail customers, answering questions about products and providing solutions. You will resolve customer concerns and ensure satisfaction, while staying...
-
Customer Service Representative
1 month ago
Cambridge, Maryland, United States Staff My Agency Full timeCustomer Service RepresentativeMegan Holotik - State Farm Agency, located in Cambridge, MD is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person...
-
Customer Service Representative
4 weeks ago
Cambridge, Minnesota, United States Taco Bell Full timeKey Responsibilities:Taco Bell is seeking a Customer Service Representative to provide exceptional service to our customers. As a key member of our team, you will be responsible for ensuring customer satisfaction by providing quick, efficient service and quality products. You will also be responsible for maintaining knowledge and operation of all equipment,...
-
Customer Service Representative
4 weeks ago
Cambridge, Ohio, United States BellStores Inc Full timeCustomer Service RepresentativeBellStores Inc is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, handling transactions, and maintaining a clean and organized store environment.Key...
-
Customer Service Representative
4 months ago
Cambridge, United States Staff My Agency Full timeMegan Holotik - State Farm Agency, located in Cambridge, MD is currently looking for a talented, caring, professional to join our team as a Customer Service Representative. This is a position focused on Customer Service for a well-established State Farm Agent. Insurance experience is not required, we will train the right person with the right skill set. If...
-
Customer Service Representative
4 weeks ago
Cambridge, Massachusetts, United States Sherwin-Williams Full timeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions.Key...
-
Customer Service Representative
4 weeks ago
Cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
-
Customer Service Representative
3 weeks ago
cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
-
Customer Service Representative
4 weeks ago
cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
-
Customer Service Representative
2 weeks ago
Cambridge, United States ACL Digital Full timeCustomer Service RepresentativeCambridge, MA – 02138 - 100% ONSITE3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. ScheduleJanuary 13, 2025 – March 7, 2025Wednesday – Saturday, 11am-8pm (1 hour break 3pm-4pm)Please note that this is an outdoor seasonal winter position. Job...
-
Customer Service Representative
4 weeks ago
Cambridge, United States ACL Digital Full timeCustomer Service Representative Cambridge, MA 02138 - 100% ONSITE 3 Months Contract Note from Manager: Please verify that candidates are OK with working outside in this position regularly. Schedule January 13, 2025 March 7, 2025 Wednesday Saturday, 11am-8pm (1 hour break 3pm-4pm) Please note that this is an outdoor seasonal winter position. Job Overview...
-
Customer Service Representative
4 weeks ago
Cambridge, Maryland, United States Staff My Agency Full timeMission-driven professionals are sought after by Staff My Agency to fill the role of Customer Service Representative. This position is ideal for individuals who excel in customer care and possess a talent for understanding the needs and motivations of people. As a Customer Service Representative, you will be responsible for delivering exceptional customer...
-
Cambridge, Maryland, United States Staff My Agency Full timeWe are seeking a highly motivated and bilingual (Spanish/English) Insurance Customer Service and Sales Representative to join our team at Staff My Agency. As a key member of our team, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services.Responsibilities:Develop...
-
Customer Service Representative
1 month ago
Cambridge, Massachusetts, United States Sit Full timeJob SummaryWe are seeking a highly skilled and proactive Customer Service Representative to join our team. As a key member of our call center operations, you will play a vital role in ensuring the smooth execution of HR processes and contributing to a positive and productive work environment.Key Responsibilities: Assist with the recruitment process,...
-
Customer Service Representative
1 month ago
Cambridge, Maryland, United States Airgas Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Airgas. As a Customer Service Representative, you will be responsible for providing exceptional product knowledge and account support to our customers, both internal and external.Key Responsibilities:Provide product knowledge and account support to customers in...
-
Customer Support Representative
5 months ago
Cambridge, United States Morph Management Full timeAt Morph Management we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Support Representative continues to be the point of contact...
-
Cambridge, Massachusetts, United States First Citizens Bank Full timeWe are seeking a motivated and customer-focused individual to join our team as a Sales & Service Representative (Bank Teller/Universal Banker).Key Responsibilities:Provide exceptional customer service, processing transactions and addressing customer inquiries in a timely and professional manner.Engage with customers to understand their banking needs and...
-
Cambridge, Maryland, United States Megan Holotik - State Farm Agency Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Licensed Insurance Customer Service Representative. As a key member of our State Farm Agency, you will play a vital role in providing exceptional customer service and helping our business grow through value-based conversations.Responsibilities:Establish and...
