Global Technical Services Manager

4 weeks ago

Beloit, United States Lead Candidate Full time

Our customer is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries, and they are looking for a Manager of Pharma Global Technical Services (GTS) to lead, develop and support a team of technical specialists to provide support for their pharma product portfolio.


Key responsibilities:

  • The manager of Pharma Global Technical Services (GTS) leads, develops, and supports a team of technical specialists and scientists to provide exceptional support for our pharmaceutical product portfolio.
  • Reporting to the RD&A Director, this role is responsible for building and managing the GTS team and collaborating with cross-functional teams, ensuring timely and successful solution to internal and external customer technical queries.
  • She/he prioritizes activities in a fluid environment, ensuring that appropriate resources are allocated to the most important projects, assisting our global business team to drive sales and capture new opportunities.
  • This role requires a combination of technical expertise, leadership, and customer-focused service.


Qualifications and skills required:

  • BS, MS or PhD in Biology, Chemistry, Pharmacy, Engineering or related field required.
  • 5+ years of relevant experience in technical service or support in the Pharmaceutical and/or Biopharmaceutical industry with at least 3 years of supervisory experience.
  • Proven track record managing customer relationships and driving technical service excellence.
  • Strong understanding of pharmaceutical products and end-uses. Knowledge of unit operations and practices relevant to pharmaceutical customers and cGMP processes.
  • Demonstrated problem-solving skills, and strong interpersonal, communication and leadership skills.
  • Experience working in an SAP environment is desirable.
  • Travel: up to 30% may be required (domestic and global).


If this description sounds like the opportunity that you have been looking for, please apply here


Don’t meet all the requirements? Don’t sweat We’re always looking for an excuse to discuss your next opportunity. You might just surprise yourself…

Lead Candidate wholeheartedly supports Equality and Diversity in employment and opposes all forms of unlawful or unfair discrimination on the grounds of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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