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Digital Marketing Specialist

3 months ago

Columbus, United States Calculated Hire Full time

Digital Marketing Operations Associate

Remote – Columbus, OH

6-month contract with possible extension and/or conversion


Minimum Qualifications:

  • 1-2 years of experience in eCommerce, Digital, Operations, or Technology
  • Bachelor’s degree in Digital/Technology field, Marketing, Business, Operations, Communications preferred, or equivalent combination of education and experience.
  • Can-do, positive attitude
  • Motivated self-starter in a fast-paced environment
  • Ability to effectively juggle multiple responsibilities and quickly shift priorities
  • Strong track record for delivering high quality results; demonstrated critical eye for detail
  • Ability to work cross-functionally and build strong relationships with business and brand services partners
  • Outstanding communication, writing, and organization skills
  • Familiarity with Content Management Systems (CMS)
  • Experience working through complex challenges with cross-functional teams
  • Demonstrates initiative in a fast-paced environment


Responsibilities:

  • Moderate customer product reviews and share escalated reviews with appropriate team.
  • Contribute to a new, reimagined moderation process and standards.
  • Facilitate the setup of promotions in ad network platform from build to QA and launch, supporting business campaigns
  • Conduct site, system, and process audits as assigned in support of Operational Excellence roadmap
  • Documentation of team processes and standards
  • Monitor customer friction in user experience software and surface insights
  • Champion operational excellence by establishing and upholding best practices, providing continuous hindsight and optimization recommendations.
  • Performs daily QA of the website including new product, category, and pricing/promotions prior to go-live
  • Performs various content updates and data uploads in CMS
  • Ad hoc projects as assigned
  • Demonstrate your curiosity and bias towards delighting the customer
  • Begin building relationships with internal partners and business stakeholders
  • Complete a guided onboarding process which includes:
  • Understand current state of the business
  • Meet with key stakeholders and partners
  • Learn vision, mission, and editorial principals
  • Learn digital operations’ processes and tools
  • Learn about product portfolio and the website DTC (direct-to-consumer) ecosystem


ABOUT EIGHT ELEVEN GROUP DBA CALCULATED HIRE:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.