Retention Specialist

1 month ago


New York, United States Buffalo Biodiesel, Inc. Full time

Buffalo Biodiesel is in growth mode and currently seeking a Retention Specialist to join our fast-growing team


Who We Are:

Buffalo Biodiesel Inc. has been in business since 2005. We are a growing company that collects and recycles used cooking oil. With over 18 years in business, we collect and process used cooking oil for the production of Biodiesel, a carbon reducing alternative fuel to Hydrocarbons. We operate in 15 States with service to over 22,000 locations and growing. Buffalo Biodiesel Inc. is subject to and complies with the Federal Drug-Free Workplace Act.


Responsibilities

  • Receive and return inbound sales inquiries by phone and internet; answer and set up new or expanded services to those inquiries
  • Contact existing accounts and determine why oil production has slowed or stopped; reinstate services or clear accounts that are no longer in business
  • Receive and return inbound cancellation requests by phone and internet
  • Make all reasonable attempts to salvage and retain accounts, and when accounts cannot be saved, facilitate the cancellation
  • Perform other duties as requested by management


Qualifications

  • Bachelor's Degree required
  • Minimum two years of customer success/customer retention experience required
  • Mastery level written and spoken communication, through use of word-processing programs, creating spreadsheets, writing email, and speaking on the phone
  • Reliable, hard working, and motivated


This is an onsite role. Our offices are located at 17 Court Street, Buffalo, NY.


Salary: $27/hour



Benefits

  • Medical, Dental, Vision Insurance
  • 401(k)
  • Paid Time Off
  • Parking Pass
  • Complimentary Massage Therapist
  • Drinks and Snacks provided



  • New York, United States VanderHouwen Full time

    Status: 3-Month Contract (possibly extended) Position: Digital Retention Specialist Salary: $20-22/hr Location: Hybrid (onsite 3 days a week) in Westminster, CO About the company: Since 1978, our technology solutions have been helping customers reach new levels of success by connecting information, positioning, and communication. Our solutions are at work...

  • Retention Specialist

    10 hours ago


    New York, United States Center For Employment Opportunities Full time

    Retention Specialist New York, NYIn Person M-T- 1 day HybridAnticipated deadline to submit application: September 25th, 2024 before 3:00 pm EST. Position may close early if application limit is met. Apply promptly for full consideration.The Opportunity We're looking to hire a resilient and results-driven Retention Specialist for our local program who will...


  • New York, United States PFP Full time

    Seeking dynamic individuals for the role of Retention Sales Specialist! Handle retention calls, resolve policy holder issues, and prepare for a rewarding career in insurance services. Join our team today! What do we do? We pride ourselves in taking time to educate our members on the value of the Family Security Plan in order to ensure our policy holders are...


  • New York, United States AXNY Group Full time

    Job DescriptionJob DescriptionSalary: $65k - $75k American Exchange Group is a leader in the fashion industry, offering a strong portfolio of widely respected brands including Aerosoles, Jones NY, Mudd, XOXO, White Mountain, Danecraft and Naturewell. Our brands span multiple categories which include fashion watches & jewelry, tech wearables, footwear,...


  • New York, United States AXNY Group Full time

    Job DescriptionJob DescriptionSalary: $65k - $75k American Exchange Group is a leader in the fashion industry, offering a strong portfolio of widely respected brands including Aerosoles, Jones NY, Mudd, XOXO, White Mountain, Danecraft and Naturewell. Our brands span multiple categories which include fashion watches & jewelry, tech wearables, footwear,...


  • New York, New York, United States PRIDE Healthcare Full time

    Job DescriptionRole Overview:The Member Retention Specialist plays a crucial role in ensuring our members remain engaged and satisfied with their healthcare plans. This position focuses on:Key Responsibilities:Facilitating the recertification and renewal processes for membership.Supporting various lines of business (Medicaid, Medicare, MLTC, CHP, EP) in...


  • New York, United States Justworks Full time

    Who We Are At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We're helping businesses get off the ground by enabling them to focus on...


  • New York, New York, United States Metroplusjobs Full time

    Job DescriptionJob Summary:The Customer Experience Specialist is a key member of the Metroplusjobs team, responsible for delivering exceptional customer service and ensuring a positive experience for our members. This role requires a high level of organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key...

  • Retention Specialist

    22 hours ago


    New York, New York, United States Buffalo Biodiesel, Inc. Full time

    **About Us**Buffalo Biodiesel, Inc. is a leading provider of biodiesel solutions, dedicated to reducing carbon emissions and promoting sustainable energy practices.**Job Summary**We are seeking a highly motivated and experienced Retention Specialist to join our team. As a key member of our customer success team, you will be responsible for retaining existing...

  • Retention Specialist

    2 weeks ago


    New York, United States Edison Home Health Care Full time

    Job DescriptionJob DescriptionSalary: $18-$23 HourlyRetention Specialist – Edison Home Health CareAre you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need. Why Join Us?No...


  • New York, United States Edison Home Health Care Full time

    Job DescriptionJob DescriptionSalary: $18-$23 HourlyRetention Specialist – Edison Home Health CareAre you passionate about ensuring patients receive the care they deserve? Edison Home Health Care is seeking a Retention Specialist to focus on patient eligibility, Medicaid issues, and keeping our clients connected with the services they need.Why Join Us?No...


  • New York, New York, United States Pixi Full time

    About PixiPixi is a leading global beauty company that has been a pioneer in the industry since its establishment in 1999. Our mission is to provide high-quality, innovative products that cater to the diverse needs of our customers. We are committed to delivering exceptional customer experiences and building long-lasting relationships with our clients.Job...

  • Retention Specialist

    2 months ago


    New York, United States Hudson Guild Full time

    Job DescriptionJob DescriptionSalary: 71,000POSITION OVERVIEW:The People Operations Manager will manage and monitor the agency’s performance standards; analyze performance data, evaluate employee performance by using BambooHR; conduct statistical performance analysis, participate in the development of training materials as well as hiring standards. Assist...


  • Roseland, New Jersey, United States DISH Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Retention Specialist to join our team at DISH. As a key member of our Inside Sales & Retention team, you will play a critical role in influencing existing and future customer decision-making by selling the value of our products and services using a consultative approach.Key...


  • New York, New York, United States RapidRatings Full time

    Job OverviewSalary: $75,000-$95,000 base + bonusWe are seeking a skilled and results-oriented Renewal Manager to enhance our Client Success division. In this pivotal role, you will oversee a portfolio of 60-80 accounts, concentrating on both client retention and growth initiatives. As a key contributor, you will be instrumental in preserving essential client...


  • New York, New York, United States Dow Jones & Company, Inc. Full time

    About Dow Jones & Company, Inc.Dow Jones & Company, Inc. is a leading global provider of news and business information, delivering content to consumers and organizations worldwide. With a rich history spanning over 130 years, Dow Jones has established itself as a trusted source of news and information, with a presence in multiple formats, including print,...


  • New York, New York, United States Buffalo Biodiesel, Inc. Full time

    About Buffalo Biodiesel Inc.:Buffalo Biodiesel Inc. has been a leader in the recycling of used cooking oil since its inception in 2005. Our mission is to collect and process this waste for the production of Biodiesel, a sustainable alternative to traditional fossil fuels. Operating across 15 states, we proudly serve over 22,000 locations and continue to...


  • New Hope, United States TMG Full time

    Job Overview: The Talent Retention Specialist will report to the VP of Community and Content and will be responsible for relationship management and retention of TMG content creators within the portfolio of TMG's social apps. The ideal candidate should have prior experience working with talent, an impeccable work ethic, and a sense of pride and ownership in...


  • York, Pennsylvania, United States MAJIK Enterprises International Inc. Full time

    Recognized as a Leading Employer in PennsylvaniaGenerous Vacation Policy: 3 Weeks AnnuallyMonthly Profit Sharing OpportunitiesComprehensive Health Benefits: Medical, Dental, and VisionExclusive Employee DiscountsLoyalty Incentives for Long-Term EmployeesWe are looking for a dedicated and customer-oriented Account Retention Specialist to enhance our customer...


  • New London, Connecticut, United States The WorkPlace Full time

    Job SummaryThe WorkPlace is a leading organization in workforce development, dedicated to strengthening the workforce and driving economic growth. We are seeking a highly motivated and experienced Retention Specialist to join our team.Key ResponsibilitiesMeet with customers to evaluate their skills, establish employment goals, and identify additional...