Current jobs related to Desktop Support - Pittsburgh - Beacon Hill
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Desktop Support Specialist
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Desktop Support Specialist
1 week ago
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Desktop Support Specialist
3 days ago
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Mac Desktop Support Specialist
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Desktop Support Specialist
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Junior IT Desktop Support Specialist
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IT Help Desk/ Desktop/ IT Support
4 weeks ago
Pittsburgh, United States Beacon Hill Full timeBeacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh area. Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are...
Desktop Support
3 months ago
Our client is looking for an onsite Desktop Support Analyst to join their growing Information Technology team. As a Desktop Support Analyst, your primary duties include provisioning equipment, account management, asset assignment, and the off-boarding process to name a few, while complying with given standards and guidelines. The Desktop Support Analyst will also work special projects as directed by IT management. You will also have the ability to analyze existing systems and make proactive recommendations for improvements.
Essential Duties and Responsibilities
- Provisioning, maintaining, packing, shipping, and setup of IT Equipment
- Account Creations and System Setups.
- Testing and re-imaging of all company PCs and Laptops
- Recommends upgrades, patches, and new applications and equipment.
- Peripheral setup & support such as printers, scanners, etc.
- Updating asset status within asset system.
- Maintaining laptop images and software packages.
- Provides end user training where required.
- Perform advanced troubleshooting through diagnostic techniques and pertinent questions.
- Any other duties as assigned by management.
Qualifications
- 1-3+ years advanced computer hardware experience.
- Must be resourceful and able to take initiative in a dynamic environment.
- Experience with Desktop Imaging.
- Ability and willingness to work in an environment providing 24x7x365 support
- Strong understanding of Windows operating systems and applications in a domain environment, including Windows 10 and Microsoft Office suites.
- Experience with troubleshooting IT hardware, including workstations, monitors, printers, laptops, and mobile devices
- Professional customer service skills, including VIP support
- Strong organizational skills
- Ability to demonstrate a high degree of business professional behaviors including punctuality, attendance, responsiveness and dependability
- Ability to Work in Fast-Paced Environment and Meet Deadlines
- Capability to Work both Independently and as part of a Team
- Must have reliable transportation
Helpful to have:
- Experience working with Samanage by SolarWinds ticking system.
- Microsoft Virtual Desktop Infrastructure (VDI)
- Working with and supporting iGel thin clients.
- Experience Manage Engine to providing remote assistance.
- Office 365 administration
Language Skills
- Excellent written and verbal communication skills
- Ability to read, analyze and interpret common technical reports, and documentation
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell
- The employee must occasionally lift and/or move up to 25 pounds
- Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.
Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
We look forward to working with you.
Beacon Hill. Employing the Future™