Desktop Support Specialist

7 days ago


Pittsburgh, Pennsylvania, United States Ovation Workplace services Full time
Job Role - Desktop Support Technician

At Ovation Workplace services, we are seeking a skilled Desktop Support Technician to join our team. As a key member of our IT department, you will be responsible for providing day-to-day remote desktop support, receiving inbound calls, answering questions, troubleshooting, and documenting steps performed to resolve challenges with hardware, software, and application issues.

Key Responsibilities:
  • Provide timely and effective remote desktop support to employees
  • Respond to inbound calls and emails in a professional and courteous manner
  • Troubleshoot and resolve hardware, software, and application issues
  • Document all steps performed to resolve challenges
  • Collaborate with other IT team members to ensure seamless support

We are looking for a highly motivated and organized individual with excellent communication skills and a strong technical background. If you are passionate about providing exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.


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