Senior IT Business Analyst

2 months ago

Akron, United States Parker Aerospace Full time

Parker Aerospace, an operating segment of Parker Hannifin Corporation, is one of the world’s leading producers of flight control, hydraulic, fuel and inerting, fluid conveyance, thermal management, and engine systems and components for the aerospace industry. We design and build equipment for virtually every aircraft and aero engine being produced in the world today.

In addition to game-changing technology, our customers look to us for shorter lead times, lower costs, higher reliability, and lifetime support. All coupled with the positive attitude and innovative thinking of a true business partner.


Parker Aerospace provides unmatched performance for both our customers and shareholders, built on a foundation of core company values. As a result, our business growth is impressive and consistent. Best of all, our team members share in the success resulting from that growth.

  • We offer competitive vacation and 13 paid holidays
  • 401(k) with a 5% matching contribution with immediate investing
  • Competitive annual bonus incentive plan
  • Health and dental options effective day 1


The Digital and IT Senior Business Analyst defines, configures, tests, trains and supports business-related information technology requirements and

systems. Collaborating with Group and Division subject matter experts and 3rd party IT vendors, they lead directly, or co-lead, single technology

or regional IT projects with accountability for completing on time, budget and meeting expectations.


Essential Functions:


  • Leads directly, or co-leads, complex and/or global digital and IT project tasks delivering business results that meet deadlines; provide guidance to project resources within and across multiple teams as needed
  • Performs business & system analysis. Interprets data to identify gaps in technology or processes and makes recommendations within the IT and/or business function
  • Evaluate existing technology to support changes in business requirements.
  • Establish and communicate procedures for proper utilization of digital and technical solutions
  • Assist in onboarding, training, and supporting business team members with IT technical needs
  • Understand how applications and technologies are utilized within the business.
  • Assists in the development and implementation of new technologies/services including communication and reporting to key stakeholders on status and project closure.
  • Communicates decisions & formalize recommendations impacting area of responsibility to manager and business partners and key stakeholders where appropriate
  • Point of contact assisting with most communications and project expectations with 3rd party IT and service vendors
  • Delivers multiple solutions while managing conflicting priorities and resources
  • Conducts knowledge transfer and/or cross training with team members
  • Empowering and encouraging team members to provide feedback on ideas that deliver quality solutions
  • Ability to travel as needed
  • Available to provide after-hours and weekend technical support as needed


This position may be assigned (but is not limited to) one of the following key Digital and IT disciplines and/or services:

  • Business Systems – MES, ERP (SAP or similar)
  • Engineering Systems – PLM/PDM, CAD, FEA (ENOVIA, CATIA, ANSYS)
  • Infrastructure Support & Development
  • Application Support & Development
  • Database Support & Development
  • PC Support


Qualifications & Skills:

  • Bachelor degree in computer science, information systems, or related area (Or international equivalent)
  • 4+ years related IT experience
  • Strong Business Analysis experience and skillset
  • Experience with ERP systems (manufacturing focused module experience highly desired)
  • Knowledge of project management standards and techniques with proven experience
  • Customer service focused with strong consultative, advisory, negotiation, and facilitation skills
  • Demonstrated ability to develop and prepare use cases, functional specifications, and technical requirements
  • Proven experience with data analysis & reporting tools
  • Proficiency with core MS Office products (Word, Excel, PowerPoint, Visio)
  • Direct experience in PC support and server administration with strong troubleshooting capabilities
  • Awareness of Cyber Security best practices
  • Strong interpersonal skills, relates well with all levels of the organization with ability to effectively collaborate with multiple teams
  • Demonstrated leadership aptitude, learning agility, and adaptability
  • Demonstrated ability to lead teams and manage projects effectively
  • Strong written and verbal communication skills
  • Good organizational and multi-tasking skills


Preferred Qualifications & Skills:

  • Experience with Operations, Manufacturing, and Quality Systems, preferably in Aerospace/Defense Industry
  • Industry recognized IT certifications
  • Experience with Azure DevOps, Agile practices
  • Experience with MS Power BI, Data Flows, Data Marts, MS Power Automate
  • Knowledge of Lean tools and processes


Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. This position is subject to meeting export compliance eligibility requirements.


(“Minority / Female / Disability / Veteran / VEVRAA Federal Contractor”)

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