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Help Desk IT Support Representative

2 months ago

North Haven, United States Hobson Associates Full time

HYBRID- Must live within commuting distance to New Haven County, CT


Join a privately-owned global manufacturing leader with an impressive 100+ year history and a bright future


• Named ‘Best Place to Work’ for 4 consecutive years

• Highly respected within the industry

• Strong ties to the local community

• Incredibly low turnover rate (less than 1%)

• Job security supported by steady growth


As their IT Help Desk Support Specialist, you'll be the go-to expert for diagnosing and resolving a variety of computer-related issues. You'll manage tasks with helpdesk software, and be on the front lines of supporting end-users with hardware, software, networking, telephone, and other tech challenges. This is a full-time opportunity where your expertise will truly shine.


The Ideal Candidate Brings:

  • An Associate Degree or higher
  • 2+ years of IT Helpdesk experience plus a minimum of 2 years of relevant experience.
  • Outstanding communication skills in person, over the phone, and in writing.
  • Strong computer skills with proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Experience troubleshooting Windows operating systems.
  • Ability to troubleshoot remotely using phone, web conferencing, and remote access tools.


Enjoy a competitive salary and benefits package.


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