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Sr. Customer Support Coordinator
1 month ago
Our client, an IT services and consulting company, is looking for a Senior Customer Support Coordinator to join their team in Arlington, VA. The ideal candidate should have previous Salesforce and call center experience, with a preference for healthcare . Are you interested? Apply today
Responsibilities:
- Handle information requests via phone, email, and website while providing superior customer service.
- Provide referrals to approved agencies and programs.
- Follow protocols and performance standards.
- Maintain accurate documentation and required reporting.
- Other administrative tasks as assigned.
Qualifications:
- 1+ years of customer support experience.
- A high school diploma or GED is required.
- Experience using MS Office and Salesforce is preferred.
- Ability to work meet deadlines and work well under pressure.
- Excellent customer service, interpersonal, and decision-making skills.
Position Information:
- Pays $20/hr-$25/hr.
- Hours are 8am-5pm.
- An occasional shift of 12pm-8pm may be required.
- Hybrid in Arlington, VA.
Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser:
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .
We look forward to working with you
Beacon Hill. Employing the Future (TM)