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Content Assistant, Live Ops

3 months ago

Burlingame, United States Burlingame Studios Full time

Based in the beautiful San Francisco Bay Area, Burlingame Studios is an independent mobile gaming company creating lifestyle games for all. Our founders have an extensive track record of success creating and working on mega-hit games such as Covet Fashion and Design Home. We are funded by Scopely, who has invested $20M.


With a focus on creative expression, we strive to create a casual gaming space where everyone’s inner designer can bloom. Our team members are passionate about playing, designing and discussing games Our flagship product is Garden Joy (), a mobile landscaping game that allows players to create stunning true-to-life outdoor settings with beautiful plants, decor, and more Garden Joy is rated 4.8 in the App Store, has been featured on Google Play, and is poised to grow rapidly. We are proud to have been selected as an Honorable Mention for Google’s Best of 2023 in the category of Games For Good.


As an assistant, you’ll be supporting BgameStudio’s Content team to produce daily content. With a diverse team of creative and technical producers, you’ll use your eye for detail and organizational skills to assist the team with testing and supporting outgoing content. You’ll also dive into live game production, with the opportunity to experience every aspect of production from technical art problem solving to creative collaborations.


This is an exciting, entry-level opportunity for candidates looking to combine their production skills and technical proficiencies with a growing mobile game studio.


Responsibilities:


  • Test high volumes of game content for quality assurance daily.
  • Identify fixes with incoming art designs using internal trackers.
  • Effectively work cross functionally with the art department to test and resolve incoming and outgoing content.
  • Assist leads with upkeeping the release schedule and cross-referencing information across multiple documents.
  • Assist with proofreading text.
  • Responsible for entry and accuracy of game-related data using multiple platforms.
  • Support team in the daily release of game content, ensuring every day goals and deadlines are met through multiple platforms of communication.
  • Assist with troubleshooting when operational errors occur; communicate internally across various teams to fix problems in real-time.


Desired Qualifications:


  • At least 6 months of experience in production
  • Proficiency in Google suite, Excel
  • Proven problem solving and organizational skills with a strong attention to detail
  • Excellent verbal and communication skills
  • Proficient copywriting/narrative writing skills
  • Comfortable operating in a fast-paced, dynamic environment
  • Experience working autonomously on daily tasks and collaboratively with a team
  • Local to the SF Bay Area


What We Offer:


  • A culture built on teamwork and appreciation for one another
  • Hybrid work environment
  • Competitive compensation package, including base pay, bonus and equity
  • Medical, dental and vision benefits
  • Flexible Spending & Health Savings Plans
  • 401(k)/Roth Retirement Savings Plans
  • Generous PTO & 11 paid holidays
  • Life, AD&D & disability insurance
  • Employee assistance plan
  • A suite of additional, voluntary benefits including pet insurance