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Senior Living Marketing and Events Specialist

2 months ago

Burlingame, California, United States Oakmont Senior Living Full time

About the Role:

The Marketing Coordinator is a key member of our team at Oakmont Senior Living, responsible for assisting the Marketing Department in handling all administrative tasks, including organizing events, handling inquiries, and touring prospects.

Responsibilities:

  • Maintain a thorough knowledge of the property's product and services to effectively represent the property to referral sources and prospects.
  • Walk the community tour route at the start of each day to ensure the community is ready for daily tours.
  • Give community tours as a backup to the Marketing Department.
  • Handle all inbound telephone, walk-in, and mail inquiries, including completing the inquiry information card, maintaining the ups list, and entering new inquiry information into the marketing database.
  • Qualify prospects, convert qualified prospects to tours, and convert tours to deposits using the sales process.
  • Organize, plan, and manage all marketing events, staying within the approved budget.
  • Actively attend and participate in resident, family inquiry, and referral source special events held both inside and away from the community.
  • Serve as a liaison for residents and family members new to the community, ensuring a smooth transition to their new home.
  • Completely and accurately follow a new move-in checklist.

Qualifications:

  • Able to be flexible, adapt, and respond to change, make decisions in stressful situations, and prioritize tasks and projects.
  • Able to process information and apply common sense understanding to follow and carry out written or oral instructions.
  • Able to analyze, solve, and respond to problems or concerns.
  • Able to count and perform moderately complex math problems.
  • Must be highly motivated and able to work independently.
  • Able to obtain and maintain valid first aid certification.
  • Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
  • For the health and safety of our team members and residents, Oakmont Management Group may require team members to vaccinate, participate in daily screening, surveillance testing, and to wear face coverings and other personal protective equipment (PPE) to prevent the spread of the COVID-19 or other communicable diseases, per regulatory guidelines.

About Oakmont Senior Living:

Oakmont Senior Living is a recognized leader in the senior living industry, managing a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. We serve thousands of seniors across communities in California, Nevada, and Hawaii. At Oakmont Senior Living, we strive to create an atmosphere of family and community among team members, residents, and resident family members. We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Senior Living is an Equal Opportunity Employer.