Funding Specialist
4 days ago
Overview:
UNIFY Financial Credit Union is one of the nation‘s largest 100 credit unions with a reputation for being financially sound and growth-oriented. We‘re expanding rapidly to meet the needs of a growing member base. At UNIFY, our team members work together to strive toward a common goal, ‘providing superior service to our members.‘ In doing so, we promote a culture where your ideas matter, your growth matters, and you matter. We encourage all team members to challenge and encourage themselves and their teammates to work smarter and to be more successful
Summary:
Assist new and current members with loan applications submitted remotely (e.g., via western.org) to result in funded loans, cross-sold Credit Union products and services, and high-quality service levels with timely, accurate responses.
The anticipated hourly range for this role is $25-30hr
Responsibilities:
- Assists members with loan applications submitted remotely via western.org or other remote channels, cross-selling Credit Union products in an effort to maintain or modify the lending relationship with the member.
- Performs all functions related to Consumer Lending, including but not limited to, accepting and inputting loan applications, loan processing, insurance coverage options, loan funding, communication with members, and DMV document preparation.
- Performs all functions related to Mortgage Lending, including but not limited to, accepting and inputting Real Estate applications, insurance coverage options, communication with members, and answering member inquires.
- Demonstrates the ability to answer member questions regarding the loans (e.g., rate, term, down payment, documents needed for approval, etc.) and provide necessary information to members.
- Maintains an up-to-date knowledge of features and benefits of all products and services and keeps informed of changes in Credit Union policies and procedures to ensure the best service possible.
- Profiles the financial needs of new and existing members through open-ended interviewing techniques to identify the best loan type(s)/option(s) for the members and additional cross-sell opportunities.
- Maintains productivity levels as established by department standards.
- Promptly sends completed documents for imaging.
- Assists other lending departments and branches when required, understands Loan Review loan documentation practices, and demonstrates the ability to review such documents.
- Assists and works independently on various projects as assigned by Management.
- Maintains confidentiality of information as well as controls and protects sensitive information and material.
- Attends all mandatory annual training requirements as specifically applicable to the position.
- Ensures full compliance with UNIFY Financial Credit Union Service Standards, policies, procedures and the Bank Secrecy Act.
- Performs all other duties as assigned.
Qualifications:
- Requires a high school diploma or equivalent, some college preferred, with a minimum of three years related financial institution experience. Consumer and Real Estate loan processing and funding experience highly preferred.
- Ability to effectively cross-sell financial products and services and possess sales skills to deepen member relationships.
- Requires highly effective verbal and written communication skills and proficiency in Microsoft Word and Excel applications.
See the UNIFY Difference
At UNIFY, we believe that each team member is a valued contributor. Through a teamwork approach, we strive to provide a positive and rewarding workplace that helps our team succeed. UNIFY provides a work environment which promotes learning, growth, and the opportunity for team members to challenge themselves.
Competitive Compensation and Excellent Benefits Package* Includes:
Medical (PPO/HMO), Prescription, Dental (PPO/DMO), Vision, Life, and Short- and Long-Term Disability Insurance
Dependent and Medical Care - Flexible Spending Accounts
Vacation, Sick, Personal and Holiday Pay
401(K) Plan with employer match
Education reimbursement for approved programs
UNIFY banking privileges for you and your family
*All programs subject to review and change
An offer of employment is conditioned upon complying with UNIFY‘s requirements including, but not limited to, signing a consent to conduct a background investigation.
UNIFY is proud to be a drug-free, EOE including disability/vets. For more information on UNIFY, visit us at www.unifyfcu.com
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