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Operations Coordinator

4 months ago

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Company Overview:


Join Abbott & Oaks, a fine jewelry DTC brand aimed at becoming the largest provider of vintage and antique jewelry in the country. Embrace a startup culture that's enriched by the solid history and track record of our parent company, NEAX, established in 2019.


Role Summary:


We are seeking a highly organized and driven Operations Coordinator who can handle an array of tasks with precision and decisiveness. This role requires someone who excels in administrative tasks, fulfillment, customer service, and operations while working closely with the CEO on various growth initiatives to help scale the business.


Why Join Us?


As an early team member, you'll have tremendous growth opportunities. See the direct results of your efforts, make a significant impact, and reap the rewards from the contributions you make.


Responsibilities:


  • Manage the supply chain process, ensuring products are correctly processed and published, meeting all quality standards.
  • Assist in fulfillment operations, ensuring customer orders are processed efficiently and accurately.
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly.
  • Work closely with the CEO on operations, contributing to strategic planning and execution.
  • Support various growth tasks aimed at scaling the business, including process improvements and project management.
  • Manage office supplies and equipment, ensuring everything is in good working order.


Skills Required:


  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • Extremely meticulous
  • Decisive and able to handle a wide array of tasks efficiently.
  • Ability to work independently and as part of a team.
  • High drive and motivation to contribute to the company's growth.


Compensation:


  • Competitive salary and bonus structure
  • Paid time-off