Program Specialist IV

2 weeks ago


Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Texas Health and Human Services (HHS) Provider Finance department (PFD) seeks a highly qualified candidate to fill the position of Program Specialist V in the Quality Review Unit (QRU) Technical Editing team. PFD is driven by its mission to deliver quality, cost-effective services to Texans. This position makes a significant contribution to PFD’s mission by standardizing reporting activities to agency standards.
The Program Specialist V performs advanced (senior-level) consultative services and technical writing and editing work for the HHS Provider Finance QRU Technical Editing team. Work involves leading the planning, developing, implementation, and evaluation of an agency programs and composing, reviewing, organizing, drafting, and editing documents before routing. Work also involves the routing and tracking of documents within and outside of the Provider Finance department. Provides guidance to other team members. Develops policies and procedures within the team and Provider Finance. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

The ideal candidate thrives in an environment that emphasizes: teamwork to achieve goals, excellence through high professional standards and personal accountability, curiosity to continuously grow and learn, critical thinking for effective execution, and integrity to do things right even when what is right is not easy.
Essential Job Functions:
EJF 1. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

EJF 2. Creates and reviews documents for Provider Finance Department use to encourage documentation consistency and standardization for the department. Monitors and ensures compliance with documentation deliverables standards and maintains document files/supporting documentation/approvals in a centralized repository. Creates, reviews, and edits department policy and procedure documentation. Leads documentation activities with other state agencies, governmental jurisdictions, or private sector partners and contractors. (25%)

EFJ 3. Leads reviews of edited materials and recommends revisions or changes in scope, format, and content utilizing the HHS Executive Writing Reference Guide and appropriate agency templates. Prepares high quality written communications, updates, summaries, and other documents as assigned or as needed. (20%)

EJF 4. Monitors and ensures documentation routed externally to the Rate Analysis Department is developed, reviewed, edited, scheduled for department leadership review, and tracked to successful and timely delivery. (20%)

EJF 5. May provide guidance and training to other staff on the technical writing team as needed to ensure consistent approach and quality work products. (15%)

EJF 6. Plans and schedules documentation delivery and follows up on document approvals to ensure timely implementation of department initiatives. (15%)

EJF 7. Performs other work as assigned or required to maintain and support the office and HHSC operations. (5%)
Knowledge Skills Abilities:
Knowledge of local, state, and federal laws related to the program area.

Knowledge of techniques and methods of planning, organizing, and writing various types of materials; and of multiple research methodologies.

Skill in writing technical, legal, and business documents, and in the use of a computer and applicable software.

Skill in providing guidance and training to staff in the analysis, development and delivery of documentation.

Skill in communicating effectively both verbally, including leading group discussions, and in writing.

Skill in establishing and maintaining effective working relationships with all levels of staff, customers and vendors.

Skill in synthesizing, analyzing and evaluating highly complicated and technical information and translate it into easily understandable and concise documents.

Skill in interpersonal relationships, including the ability to work with people under pressure, negotiate among multiple parties, resolve conflicts, and establish and maintain effective working relationships with various level personnel.

Ability to teach techniques and methods of planning, organizing, and writing various types of materials; and research methodology.

Ability to assess problems; to develop and interpret policies and procedures; to prepare concise status reports; and to communicate effectively.

Ability to manage multiple tasks/projects requiring the flexibility in work prioritization to meet demanding deadlines.

Ability to develop team-specific research techniques; to gather, correlate, and analyze facts.

Ability to operate a personal computer and use of software such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Adobe Acrobat, etc.

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