Multi Program Administrative Assistant IV

3 weeks ago


Austin, United States Texas Department of Licensing and Regulation Full time

**Job Description [The Multi-Program Administrative Assistant is selected by and responsible to the Compliance Section Manager with some activities assigned by the Section Manager, program specialists, and/or team leads. The Multi-Program Administrative Assistant provides highly complex administrative support and technical program assistance for the Industrialized Housing and Building (IHB) and Elevator (ELE) programs but may provide support for multiple programs within the Compliance Division. Duties include reviewing and entering data, monitoring/maintaining program spreadsheets and databases, processing requests for invoices, and researching and clearing fee payments. Work also involves coordinating registrations for agency-led workshops, processing open records requests and assists with developing and providing training. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Some local travel may be required. Essential Duties ]{arial",sans-serif"=""}** Provides administrative and technical assistance by preparing, interpreting, and disseminating information concerning agency programs, rules, policies and procedures. Coordinates work between organizational units of the agency. Compiles, reviews, research, and enters information for multiple programs in agency databases and spreadsheets. Review and route mail, program files, and related correspondence received daily. Prepares, edits, and coordinates mail-outs concerning agency programs and generates requests for invoices. Responds to inquiries from public, staff, industry representatives, and government officials regarding rules, policies, and procedures. Develops and maintains record keeping and filing systems and records management systems. Compiles documents for imaging and archiving, consistent with the agencys records retention policy an procedures. Research and compiles files and documents in response to Open Records Requests. Assists in researching technical issues. Assists in the development and preparation of program policy, procedures, and reports. Assists with developing and providing training. Assists in responding to requests for information. Provide administrative and technical assistance to other Compliance programs in other sections as [needed.]{arial",sans-serif"=""} May research, compose, or edit forms, manuals, and reports. May assist in coordinating meetings, conferences, and seminars. Complies with division and/or agency training requirements.



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