Program Specialist VI

2 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Under the supervision of the Medical Director of the Community Health Improvement (CHI) Division. The Program Specialist (PS) VI will provide advanced (senior level) technical assistance for the Federally Qualified Health Clinic (FQHC) Incubator Program within CHI. Will work as the team lead of the FQHC Incubator program and delegates tasks to the Program Specialist (PS) V on the team. Work involves creating and updating policies, procedures, rules, regulations, and standards related to the program and developing effective instruments for evaluation of contract and grant management processes for the program. This position will provide oversight of the contracts awarded under the program and oversee quality monitoring processes for awarded contracts. This position will coordinate the collection, organization, analysis, and preparation of materials in response to requests for FQHC Incubator program information and reports. This position will serve as the primary subject matter expert to applicants, grantees, communities, agency staff, agency leadership, other governmental agencies, and the general public on the FQHC Incubator program. Supports CHI mission, goals and objectives. Work is performed under minimal supervision with considerable latitude for the use of initiative and independent judgment and action. To perform these job duties, this position may require working the extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements. Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

(30%) Acts as the Team Lead for the FQHC Incubator program, reporting to the Medical Director of the CHI Division. Leads the creation and updating of needed materials for program implementation. Develops project milestones and evaluation plans for grantees using agency and stakeholder input. Leads the team in evaluating submitted deliverables for approval and ensures with CMS that applicants meet criteria for payments. Provides feedback on submitted implementation plans from applicants to ensure they align with project goals and are realistic to the applicant's capacity and timeframe. Provides high level technical assistance to Contract Management Section (CMS) staff, contractors, and program staff to ensure completion of applications and concurrence with Department of State Health Services (DSHS) policies. Provides high-level advice and counsel to applicants, contractors and CMS, by creating and interpreting policies, procedures, rules, regulations, and standards related to the program. Delegates tasks to the Program Specialist (PS) V in the Incubator Program, assists with training and evaluation of the PS V. Assists manager with developing and maintaining program policies, procedures, standards, and manuals related to the FQHC Incubator Program and ensuring that program operates according to those procedures and standards.

(35%) Coordinates, implements, and provides oversight of contract management and quality monitoring processes for approved applicants to the FQHC incubator program. Collaborates and serves as the primary contact between the program and other DSHS/HHSC contracting and billing entities in contract execution. Determines the method and policies for monitoring reviews of contract awardees to determine compliance with state and federal regulations and general provisions and creates and implements assessments of performance of grantees. If grantees are not performing per contract requirements, takes corrective actions as needed. Analyzes contracting issues to determine trends and recommends solutions to operational problems. Creates efficiencies in quality monitoring or operational processes based on analyses or reports and recommends actions or solutions to inefficiencies.

(15%) Serves as the primary subject matter expert to applicants, grantees, communities, agency staff, agency leadership (including Deputy Associate Commissioner and other executives), other governmental agencies and general public. Leads the team in responding to questions regarding applications, eligibility requirements, contract requirements, performance milestones, training materials, presentations, and any other aspects of the program. Analyzes legislation to develop recommendations for policy in programmatic issues relating to the implementation, improvement, and/or expansion or reduction of program funding; and leads in responding to legislative and external inquiries and requests.

(15%) Leads the team in development of critical performance metrics to track the FQHC Incubator Program and develops and maintains a database of those critical elements including (but not limited to) applicants, program goals, federal grant awards, and other pertinent data related to the program. Creates technical reports on outcomes and performance metrics for the program to present to executive level staff at DSHS and recommends appropriate changes to programs based on these reports.

(5%) Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. To perform these job duties, this position may require working the extra hours needed to meet defined deadlines and support the agency’s mission critical reporting requirements.
Knowledge Skills Abilities:
Knowledge of program management processes and techniques.
Knowledge budget processes, contract administration and monitoring of performance metrics.

Skill in effective communication, problem solving, identifying measures or indicators of program performance.
Skill in managing multiple and competing priorities.
Skill in program evaluation.
Skill in developing logic models and data collection tools.
Skill in leadership, communication, and public speaking.
Skill in developing reports and presentations.
Skill in working collaboratively and cooperatively with diverse groups.
Skill in the use of computers, spreadsheets, databases, and Microsoft Office.
Skill in data analysis.
Skill in competency in Excel, Word, Teams.

Ability to act as the team lead.
Ability to coordinate multiple projects, to multi-task, work independently and prioritize workload assignments to meet established deadlines.
Ability to collect, correlate, and analyze data for statistical reports.
Ability to devise solutions to problems.
Ability to research and write comprehensive technical reports.
Ability to develop and evaluate programs, policies, and procedures.
Ability to communicate and deal tactfully with health care professionals, inter - agency staff, government officials and the general public.
Ability to prepare reports, develop, evaluate, and interpret policies and procedures.
Ability to coordinate multiple projects, to multi-task, work independently and prioritize workload assignments to meet established deadlines.

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