CPS Residential Contract PS IV

4 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
CPS Residential Contract PS IV

Program Specialist IV - Residential Contract Manager- Heightened Monitoring Division. Performs advanced contract management work within the areas of Child Protective Services, Foster Care Litigation division. Performs quality assurance work involving planning, developing, and administering internal quality assurance and compliance activities. Work involves providing consultation to agency staff regarding the contractor’s ability to comply with contract terms; and by serving as a liaison between agency program staff such as, Youth For Tomorrow, the third party contractor that monitors the Service Level System, and the licensing division to ensure compliance with licensing standards. The position may assist with on-site contract compliance and fiscal (proper payment) monitoring of 24-hour residential child care contracts to ensure appropriate care and services are provided and documents information on appropriate forms and monitoring reports. The position assesses the performance of DFPS contracted 24-hour residential childcare facilities. The position interacts routinely with residential representatives from various organizations and Texas Department of Family and Protective Services staff. This position will require frequent onsite visits to Residential Child-Care Facilities. Essential Job Functions:
Serves as primary liaison between residential contractors and DFPS staff, providing technical assistance, guidance, training, policy/procedure clarification, and recommendations to both DFPS staff and 24-hour contractors regarding services provided to DFPS children. Serves on the Heightened Monitoring team to include frequent onsite visits to Residential Contractors, participating in Facility Intervention Team Staffings, monitoring for compliance of the Heightened monitoring plan, providing technical assistance to Contractors identified for Heightened Monitoring.
Develops and manages contracts, and amendments, between DFPS and 24-hour child-care facilities, contract suspensions, corrective action/adverse actions, ensures compliance with policies, and maintains all pertinent information in each contract file. Coordinates the risk assessment process for applicants to the procurement. May participate in onsite and desk review monitoring of contractors to determine compliance with DFPS programmatic and fiscal contract accountability. Prepares related reports, corrective actions, and conducts follow-up activities. Acts as advisor to contractors on responsibilities and expectations. Works closely with Youth For Tomorrow and the DFPS Licensing Division to ensure the contractor maintains compliance with Service Level System and Licensing Standards. Conducts annual assessments, reviews trends and patterns of compliance to determine renewal decisions. Performs other duties as assigned and required to maintain unit operations. Promotes and demonstrate appropriate respect for cultural diversity among coworkers and all work-related contacts. Attends work regularly in accordance with agency leave policy.
Performs complex (journey-level) quality assurance work. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Employees at this level may provide technical guidance and assistance during the review process and may: • Recommend appropriate changes in service delivery. • Provide input on the development of quality control policies, procedures, and standards. • Explain quality control findings and assist in the development of corrective action plans. • Explain quality control policies and procedures. • Review quality control case readings.
Knowledge Skills Abilities:
Knowledge of Texas Department of Family and Protective Services policies and procedures in developing, maintaining and evaluating 24-hour residential child-care contracts. Knowledge of contract procurement, monitoring, management and compliance principles. Knowledge of Child Protective Services. Knowledge of how residential child-care licensing standards and the Service Level System impact the contract. Skill in establishing and maintaining effective working relationships. Ability to organize and manage one’s time and meet deadlines. Ability to perform duties without a high degree of supervision. Skill in written and verbal communication to write technical information in an understandable format and produce sophisticated research and analytical reports. Skill in using a personal computer and application software. Skill in establishing and maintaining effective communication and working relationships with managers, co-workers, other agency personnel, and stakeholders. Ability to explain policies and procedures. Ability to understand new information effectively and quickly. Ability to work in a fast-paced environment with competing priorities. Ability to organize resources to achieve desired outcomes. Ability to conduct research; gather, assemble, correlate, analyze facts and data to devise solutions to problems. Ability to work under limited direction and willing to use initiative and independent judgment. Ability to plan, coordinate, and administer quality control program activities; and to identify problems and develop solutions.

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