Assistant Front Office Manager
5 days ago
Description
Company DescriptionMondrian is a way of travel. With its groundbreaking design and progressive programming, it is a “must” destination for locals or travelers. Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone. Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits. Perfectly nestled in the base of the glittering Hollywood Hills, Mondrian LA has made a name for itself as an icon in its own right. Enter through Mondrian’s 30-foot mahogany doors and settle into your luxurious retreat while discovering the wild within. Welcome to a world of effortless sophistication and vibrant culture.Job DescriptionUnder the direction of the Front Office Manager, and within the limits of Mondrian policies and procedures, to oversee and direct all aspects of front office operations. Responsible for supervision and co-ordination of Front Office, health and safety of staff and guests and for ensuring that all staff and guest issues are dealt with in an effective and timely manner. To act in the Front Office Manager’s interest and as his/her representative in their absence.Essential Duties & Functions:Ensure/prepare weekly, monthly forecasts as and when required and requested to do so.Create and implement procedures that aid the smooth running of the department.Conduct weekly and monthly departmental meetings.Implement/monitor availability in all reservations systems.Check on a daily basis the arrivals and departure reports, and VIP report and communicate to department heads, including Front Office Managers all relevant information.Record any activities of interest or problems arising in the Management Diary.Ensure wake-up calls are made promptly.Regularly review room availability situations and guests to arrive.Records all guaranteed non-arrivals and submit a copy to the Asst. Front Office Manager/Front Office Manager.Complete and distribute all relevant forms in case of an accident or theft, liaising with the Security department.Record and hand over to Housekeeping or Security any lost or found items.Check all credit card postings with interface transfers on a daily basis.Check all guest country codes, special codes, promotions, room rates and routing instructions are entered correctly.Authorize and sign paid-outs, vouchers and rebates issued by reception.Perform night audit duties as required by Policy and Procedures.Prepare taxi lists in conjunction with security for late/early staff.Prepare recapitulation sheet for Planning Committee.Deal with all incoming faxes and inquiries after office hours.Ensure guest privacy and security, respecting confidential information.QualificationsHigh School Diploma or equivalent requiredCollege Degree in Business, Hospitality, or Related field preferredExperience in a public contact position, preferably in an upscale or lifestyle brand hotelEnter and locate work related information using computers and/or point of sale systemsPossess a gracious, friendly, and fun demeanorAbility to multitask, work in a fast paced environment and have a high level attention to detailStrong verbal and written communication skills in EnglishMaintain positive and productive working relationships with other employees and departmentsAbility to work independently and to partner with others to promote an environment of teamworkThorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations.Specific Requirements:Proven Supervisory experience within a Front Office position within a 5* environment.Conversant with standard PC packages and computerized systemsFull command of the English language.Ability to communicate with customers and peers with a friendly and positive attitude.Self-motivated and flexible.Physically fit.Lively and enthusiastic.Ability to handle difficult situations successfully.Salary: $66,560.00 per yearAdditional InformationAssimilate into Ennismore’s culture through understanding, supporting, and participating in all Ennismore elements. Demonstrate working knowledge of the service standards. Regular attendance in conformance with the standards, which may be established by Ennismore from time to time, is essential to the successful performance of this position.Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the property.
-
Front Office Manager Assistant
1 month ago
West Hollywood, United States Marriott International Inc Full timeJob Title: Assistant Front Office ManagerMarriott International Inc is seeking a highly skilled and experienced Assistant Front Office Manager to join our team. As a key member of our Front Office team, you will be responsible for assisting the Front Office Manager in administering front office functions and supervising staff on a daily basis.Key...
-
Assistant Front Office Manager
1 month ago
West Hollywood, United States AccorHotel Full timeUnder the direction of the Front Office Manager and within the limits of Mondrian policies and procedures to oversee and direct all aspects of front office operations. Responsible for supervision and coordination of Front Office health and safety of staff and guests and for ensuring that all staff and guest issues are dealt with in an effective and timely...
-
Assistant Front Office Manager
4 weeks ago
West Hollywood, United States AccorHotel Full timeUnder the direction of the Front Office Manager and within the limits of Mondrian policies and procedures to oversee and direct all aspects of front office operations. Responsible for supervision and coordination of Front Office health and safety of staff and guests and for ensuring that all staff and guest issues are dealt with in an effective and timely...
-
Front Office Operations Manager
1 month ago
West Hollywood, United States 1 Hotel West Hollywood Full timeGrow with 1 Hotel West HollywoodWe're seeking a service-minded Assistant Front Office Manager to lead and inspire our great-natured service team. As a key member of our Front Office department, you'll train, supervise, and help mentor new hires, setting them up for success in the most productive ways.About the RoleLead and inspire our service team to deliver...
-
Front Office Representative
4 weeks ago
West Hollywood, United States 1 Hotel West Hollywood Full timeAt 1 Hotel West Hollywood, we are seeking a skilled Front Office Agent to join our team. As a Front Office Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from arrival to departure.About the RoleThis is an exciting opportunity to work in a fast-paced environment, where no two days are ever the same. You...
-
Dental Front Office Coordinator
4 weeks ago
West Hollywood, United States Vip Dental Spas Full timeJob OverviewWe are seeking a highly organized and detail-oriented Dental Front Office Team Member to join our team at Vip Dental Spas. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key Responsibilities:Front Desk Management: Greet...
-
Front Office Manager
4 weeks ago
Hollywood, California, United States Spanish Peaks Mountain Club Full timeJob SummaryAt Spanish Peaks Mountain Club, we are seeking a highly skilled and experienced Front Office Manager to lead our front desk operations. The successful candidate will be responsible for managing the day-to-day activities of the front office, ensuring exceptional guest service, and driving revenue growth.Key ResponsibilitiesAssist in the...
-
Front Office Manager
4 weeks ago
Hollywood, California, United States Soho House & Co. Full timeJob DescriptionThe Front Office Manager at Soho House & Co. is responsible for creating a professional and welcoming environment for members and guests. This role encompasses the highest level of hospitality and approachability by developing efficient processes and driving positive experiences.Main Responsibilities:Influential leader that creates and refines...
-
Front Office Coordinator
1 month ago
Hollywood, Florida, United States Drift Aerospace Full timeJob SummaryWe are seeking a highly organized and detail-oriented Front Office Coordinator to join our team at Drift Aerospace. As a key member of our operations team, you will be responsible for providing administrative support to our executives and ensuring the smooth operation of our sales office.Key ResponsibilitiesAnswer and direct incoming phone calls...
-
Front Office Representative
4 weeks ago
West Hollywood, United States 1 Hotel West Hollywood Full timeAt 1 Hotel West Hollywood, we are seeking a skilled Front Office Agent to join our team. As a Front Office Agent, you will be the first point of contact for our guests, providing a warm and welcoming experience from arrival to departure.About the RoleThe ideal candidate will have a minimum of 1 year of experience in hotel operations and guest service. They...
-
Front Office Agent
4 months ago
West Hollywood, United States 1 Hotel West Hollywood Full timeSalary Range: $31.94 per hour Overview: Grow with us... The Front Offices at SH Hotels & Resorts are at the heart of every hotel, and our front-of-house staff are some of the most important members of the team, because they are the first to meet our guests. They also have the first opportunity to provide them with impeccable service, and often to reflect a...
-
Front Office Supervisor
1 week ago
West Hollywood, United States Kimpton Hotels & Restaurants Full timeWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...
-
Front Office Operations Supervisor
4 weeks ago
Hollywood, California, United States AccorHotel Full timeAs a key member of the AccorHotel team, the Front Office Operations Supervisor will oversee and direct all aspects of front office operations. This role requires a high level of supervision and coordination of front office health and safety for staff and guests, ensuring that all staff and guest issues are dealt with in an effective and timely manner.Key...
-
Front Office Manager
2 months ago
West Palm Beach, United States Delta Hotel by Marriott West Palm Beach Full timeThis is for the newly renovated Delta Hotel by Marriott West Palm Beach at 1301 Belvedere Rd., West Palm Beach, FL 33405.Job SummaryTheFront Office Manageris fully responsible for all aspects of the Front Desk, coordinates the Front Office activities of the Hotel and resolves problems arising from guest complaints, reservation and room assignment activities,...
-
Front Office Operations Manager
4 weeks ago
West Palm Beach, Florida, United States Marriott International Inc Full timeFront Office Manager Job DescriptionAs a Front Office Manager at Marriott International Inc, you will oversee the Front Office operations to ensure efficient service delivery and impeccable guest care. Your goal will be to achieve profit goals while maintaining a high level of customer satisfaction.Key Responsibilities:Manage the Front Office staff to ensure...
-
Front Desk Supervisor
2 months ago
Hollywood, United States DoubleTree Resort by Hilton Hollywood Beach Full timeBASIC FUNCTION: The Front Office Supervisor is to oversee the operation of the Front Office ensuring the highest levels of guest service. The Supervisor settles guest problems and is empowered to act in the absence of a manager.QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE High school graduate or equivalent. Two years of college...
-
Front Desk Manager
4 weeks ago
Hollywood, Florida, United States Seminole Gaming Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Seminole Gaming. As a Front Desk Manager, you will be responsible for overseeing the daily operations of the front desk and guest service team, ensuring a positive and memorable experience for our guests.Key Responsibilities:Manage and supervise front desk staff...
-
Front Desk Manager
4 weeks ago
Hollywood, Florida, United States Seminole Gaming Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Manager to join our team at Seminole Gaming. The successful candidate will be responsible for planning and directing the Front Desk and Guest Service operations to ensure a positive guest experience.Key ResponsibilitiesExhibit conduct in accordance with all Gaming Commission Regulations...
-
Hollywood, California, United States Smile Atelier Full timeJob OpportunityWe are seeking a highly skilled and experienced Front Office Receptionist/Dental Treatment Coordinator to join our team at Smile Atelier, a leading cosmetic dental practice in West Hollywood and Beverly Hills.As a key member of our front office team, you will be responsible for providing exceptional patient care, managing appointments, and...
-
Front Office Operations Manager
4 weeks ago
West Palm Beach, Florida, United States The Belgrove Full timeAbout Us:The Belgrove is a distinguished new property in the Pyramid Global Hospitality portfolio, set to open this year as a 4-Diamond resort. Located in the heart of West Palm Beach, our resort will feature 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course.Our Mission:We are committed to...
